Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book online. Really wanted a twin room, not a king size with pull out bed. Hotel good price and good location.”

Helpful Report

Posted 1 year ago

“everything was fine”

Helpful Report

Posted 1 year ago

“Very friendly staff, warm welcome on arrival, great location however poor smell in our room and in need of a refurbishment.”

Helpful Report

Posted 1 year ago

“Booked to stay at Helensburgh Seafront for November 2023 as we will be visiting an elderly aunt in nearby Clydebank. Booking was easy, I booked an easy-access room and I was very impressed that I was asked if I would need assistance in an emergency.”

Helpful Report

Posted 1 year ago

“Upon arrival, the manager at reception was in such a hurry to be done with me that she forgot to be welcoming and approachable. So much so that when I got to the room I realised that I never received the password for the WiFi. I called reception from my mobile 3 times and every time I was eventually cut off because there was just no answer. Realising that I needed loo paper as well, I took the lift back down to get both the password and extra loo paper. This time there was a much more approachable receptionist to help. Housekeeping was amazing. I wish I asked the lady her name so that she could receive a personal thank-you very much! The children screaming downstairs in the courtyard below (all day and way into the evening) was a terrible distraction as their high-pitched screams echoed right up to the 7th floor. Because of this, I will book with Travelodge again but just not at this location.”

Helpful Report

Posted 1 year ago

“Whenever I stay in London or Edinburgh I always stay at a travelodge. Always clean, comfortable bed, great breakfast and friendly staff. The London central King’s Cross travelodge is a couple of minutes away from the railway and underground station and the travelodge in Edinburgh on st. Mary’s street is 2 mins away from the royal mile.”

Helpful Report

Posted 1 year ago

“Good value for money even if the hotel needs a revamp particularly the carpets made but up for by friendly staff”

Helpful Report

Posted 1 year ago

“Very easy Thanks”

Helpful Report

Posted 1 year ago

“Went on the Web site put my date in came up with the price a bit expensive for the one day but it suits 👌 👍 booked no problems”

Helpful Report

Posted 1 year ago

“Done quick and easy”

Helpful Report

Posted 1 year ago

“Good place to stop”

Helpful Report

Posted 1 year ago

“My stay was very pleasant. The room was lovely and staff were nice also.”

Helpful Report

Posted 1 year ago

“Very good service, thank you.”

Helpful Report

Posted 1 year ago

“It was easy for me to book and there was no hassle”

Helpful Report

Posted 1 year ago

“easy no quibble just straight foward”

Helpful Report

Posted 1 year ago

“Not been in one for a long time, usually book with a competitor but was easy and quick to do at a good price”

Helpful Report

Posted 1 year ago

“Clean,tidy, located in easy reach of towns. Easy to book and excellent value for money”

Helpful Report

Posted 1 year ago

“Any time I’ve been in one everything was fine. No complaints as yet.”

Helpful Report

Posted 1 year ago

“We always use the cental exchange, lovely welcoming staff, rooms spotless, great breakfast. Carpark with discount 5 minute walk, and right in the middle of shops bars restaurants”

Helpful Report

Posted 1 year ago

“My experience of booking my stay was very easy to and very quick.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews