Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple to book and a sensible price for a 2 night stay”

Helpful Report

Posted 1 year ago

“An easy booking process & looking forward to staying In your hotel overnight. Thank you”

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Posted 1 year ago

“Room was updated but already tired. Bathroom floor coming away, carpet stained, pull out bed had a broken leg and lock to prevent window opening fully had been damaged so child could easily fit out. Outside grounds were dirty with bin area overflowing. But positives, staff friendly, we didn't have breakfast but the breakfast area looked clean and well managed and we didn't hear any noise at night that we were expecting being in Blackpool on a Saturday night.”

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Posted 1 year ago

“Was easy enough to book first time staying in Lincoln so wanted a good room to stay in look forward to seeing you all”

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Posted 1 year ago

“Easy to book online and close to city centre”

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Posted 1 year ago

“Quick and easy to use”

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Posted 1 year ago

“Very easy to follow instructions”

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Posted 1 year ago

“Some difficulty in getting to the correct Travelodge website to start the booking process. Once there booking process was straightforward.”

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Posted 1 year ago

“Very easy to book a room online, and at very reasonable rates too. Thank you, Travelodge.”

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Posted 1 year ago

“I’m like travel lodge hotels because in side the bedroom have tea and coffee”

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Posted 1 year ago

“Website easy to use”

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Posted 1 year ago

“I wanted to pay with a different card and the bow wouldn’t open it kept taking me to PayPal.It then froze and closed the app and tried later and it happened again . Eventually at 11pm I was able to book”

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Posted 1 year ago

“Had a lot of trouble reaching the final part of booking where you pay! Took two days!”

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Posted 1 year ago

“Easy to navigate website and plenty of choice of destinations at reasonable prices.”

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Posted 1 year ago

“Clear and straightforward booking process. We look forward to our stay and hope it lives up to expectations.”

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Posted 1 year ago

“Easy and straightforward to book and pay for rooms. I pressed on Applepay first which caused some confusion but one resected visa it was fine.”

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Posted 1 year ago

“Booking was done in behalf of a friend, who is not familiar with online services. She was well impressed at the ease, and convenience - especially when time is limited, to do the booking from the comfort of my recliner. Highly recommendable, for technophobes! No sweat. 👍”

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Posted 1 year ago

“Very Happy”

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Posted 1 year ago

“The Booking process was straightforward and easy to follow.”

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Posted 1 year ago

“The booking experience was relatively simply, and we very much appreciated that the price was broken down by night so we could better plan our stay. My only issue is that the map provided made it difficult to identify the individual hotels at a glance. When booking I had looked at a competitor's website where it listed the price on the map for each pin which made it easier to book based on budget.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews