Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Be aware if you book a non flexible rate and change the dates at a later stage your stay can work out significantly cheaper but you'll still pay the rate you paid when you booked”

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Posted 1 year ago

“Room was clean and quiet, no issues at all”

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Posted 1 year ago

“Room excellent,staff excellent,no complaints.”

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Posted 1 year ago

“Staff were amazing including Brandon who went out of his way to help. Spotlessly clean. Excellent”

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Posted 1 year ago

“I have just made a booking, not a stay. Booking process OK. However car park pricing is coming in a lot more as part of the stay cost. You need to price this in accordingly.”

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Posted 1 year ago

“Cannot really write a short review as I haven't yet ever stayed at City Road - first time will be September”

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Posted 1 year ago

“Met our needs and our pocket at a time of crisis. Clean room, helpful staff, iffy parking, poor signage.”

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Posted 1 year ago

“Pleasant overnight stay. Car-park very near and cheap overnight. Staff should avoid using pronouns when greeting customers as when =you get it wrong it's very impolite. 'Good evening' is polite to everyone.”

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Posted 1 year ago

“Easy to find and use.”

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Posted 1 year ago

“Easy to book but when tried to do on phone page to small print to see easy”

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Posted 1 year ago

“Not visited yet so will Leave comments after visit”

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Posted 1 year ago

“Everything went smoothly.”

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Posted 1 year ago

“Value for money as usual. Excellent connectivity and the room is comfortable enough, don't expect any luxuries though. Plenty of shops and pubs nearby. I don't rate it 5 just because of the noise, as the hotel is next to the railway (literally a few metres away). However, this was expected and actually, they tell you about this while booking, so it was not a surprise.”

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Posted 1 year ago

“Reasonably easy to book.”

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Posted 1 year ago

“The room would benefit with a small table and the provision of toilet paper would be beneficial”

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Posted 1 year ago

“Travelodge is good value if you can get a room for about £30-£60 if you book in advance, sometimes prices are very high though, I wanted to do a small tour of Scotland this spring time but some Travelodges wanted over £200 a night mid week which is way to expensive. So I ended up booking with Booking.com and saved a fortune.”

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Posted 1 year ago

“Good basic clean rooms. Staff friendly and orofessional”

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Posted 1 year ago

“We used travelogue many times most have been very good basic and that's all we need staff always been ok”

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Posted 1 year ago

“Reasonably efficient website, easy to use. Multiple bookings linked together.”

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Posted 1 year ago

“Repeat booking for this hotel which has a city centre location convenient for the railway station and shopping area easy online booking process and affordable prices”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews