Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

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Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked wrong date and the lovely lady made the process of sorting it out easy!!”

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Posted 1 year ago

“Booked for a 2 night stay but had a slight problem with reservation details. Contacted Travelodge Woking Central, and the Customer Service was excellent. Nothing was too much trouble and the adviser was very understanding and helped me navigate through the Manage Booking procedure, 5 stars for customer service.”

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Posted 1 year ago

“Price went up from original price when I came to book. Site rejected one credit card twice for no apparent reason.”

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Posted 1 year ago

“We stay at keighley travel lodge when visiting our family,they are always courteous and make you welcome every time,the rooms are very clean and tidy and room service for cleaning is excellent”

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Posted 1 year ago

“Quick and easy to use”

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Posted 1 year ago

“Quick and easy to use.”

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Posted 1 year ago

“Clean room, friendly helpful staff”

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Posted 1 year ago

“I find your Web booking site a pain and often find that I have to restart the booking as the site has difficulty recognising overseas post codes even when you have entered the correct country.”

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Posted 1 year ago

“Friendly, hrlpful staff. Clean comfy rooms, excellent Breakfast deals”

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Posted 1 year ago

“Friendly helpful staff. Lovely big quiet room. Super water pressure in the shower.”

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Posted 1 year ago

“The website continues to be difficult to search for and book hotels despite recent improvements”

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Posted 1 year ago

“Always use Travelodge always first class”

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Posted 1 year ago

“Very easy and quick to book.”

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Posted 1 year ago

“Can usually find a room at a reasonable rate when we need it thanks. Rooms clean and spacious.”

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Posted 1 year ago

“Value for money.”

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Posted 1 year ago

“It was. So easy to book my reservation”

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Posted 1 year ago

“Always good, friendly service , clean rooms and great locations , never had a problem and use travelodge upto 5 times a year would not stay anywhere else”

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Posted 1 year ago

“The website was easy to navigate and the prices were good. We’ve stayed here before and if the staff are as good as last time it will be great.”

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Posted 1 year ago

“The rooms are always clean and tidy,and the beds are very comfortable. The Staff are very helpful and attentive.I, for one, have never had anything but a pleasant and enjoyable stay.”

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Posted 1 year ago

“This is a review of the booking online procedure. It was very easy and straightforward. The rooms and prices on offer were clear and if you wanted to add breakfast, wifi etc, then it again was an easy process. Payment was quick and the confirmation was received immediately.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews