Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Code for secure payment could have been easier to find !!!”

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Posted 1 year ago

“How can I when I haven’t even been there yet?”

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Posted 1 year ago

“It was very easy to book”

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Posted 1 year ago

“Terrible booking experience. Took two hours before the system cleared itself.”

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Posted 1 year ago

“It was ok to book online”

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Posted 1 year ago

“Easy to book , website easy to navigate, always good locations to choose from..”

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Posted 1 year ago

“Very unclean hairs in Bath and a unpleasant smell in the room. Only 1 chair provided in the room for a family of 4. Costumer service wasn't great was not given any information.”

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Posted 1 year ago

“Room at the front of the hotel a lot of noise from traffic on the main road outside the hotel”

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Posted 1 year ago

“Easy to book, budget hotels with friendly helpful, knowledgeable staff.”

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Posted 1 year ago

“Lovely seafront hotel, the room was really big & the breakfast was excellent, plenty of choice. Only a 10 minute walk to the train station & a short train ride into Brighton & Hove.”

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Posted 1 year ago

“I have stayed at Travelodge before and just as I found on this occasion, the online booking was easy to understand and quick. I have given the experience 4 stars as I was disappointed that I was charged a further £17 on top of my rate for phoning immediately to change my booking by 1 day because I had clicked on the wrong day. Unfortunately, it was my mistake but since I tried to resolve the issue immediately I was rather disappointed.”

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Posted 1 year ago

“Great welcome at reception Room spot on and clean No issues at all”

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Posted 1 year ago

“just spent the night at King Cross Royal scott , the Staff are amazing”

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Posted 1 year ago

“If you are in the US remember Travelodge is not the same in the UK. I called Travelodge in the US to help book the rooms and found out the UK is not the same parent company. Online booking went pretty smooth. Haven't stayed there yet as our trip is still a week out. Don't know why they want a review now?”

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Posted 1 year ago

“Easy and stress free.”

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Posted 1 year ago

“Clean room but overall site is a bit tired”

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Posted 1 year ago

“The booking process could be better. Once I booked a room take me back to my search results. When tapping proceed to extras before that page loads fully the button doesn't work as expected. Premier inn app works better.”

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Posted 1 year ago

“Excellent site very easy to use.”

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Posted 1 year ago

“Booking was so easy.”

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Posted 1 year ago

“Always had very good service at any Travelodge we have stayed over many years. Thankyou all very much”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews