Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would have been easier to book one night for the departure from Holyhead & the return all in one go as apposed to two separate bookings”

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Posted 1 year ago

“I didn’t book on what it says on the booking”

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Posted 1 year ago

“Very impersonal If you have a problem with an email you can't reply etc. If someone cares to call me I will go through all the problems.”

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Posted 1 year ago

“,,,,,,,,,,”

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Posted 1 year ago

“All ways a good night sleep and we do love the river views”

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Posted 1 year ago

“Very clean. Great location.”

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Posted 1 year ago

“Very easy to book.”

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Posted 1 year ago

“Excellent service and accommodating staff”

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Posted 1 year ago

“Easy concise process for booking. No problems!”

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Posted 1 year ago

“Easy and simple process.”

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Posted 1 year ago

“The online booking experience was quick and efficient and informative.”

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Posted 1 year ago

“Staff are very kind,helpful and accommodating. They are always there when you need one”

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Posted 1 year ago

“It would be very helpful if parking was available on-site, even if there was a charge for it.”

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Posted 1 year ago

“East to use website. Full of all details I required. Excellent price.”

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Posted 1 year ago

“We have stopped at this Travelodge in several occasions, we are looking forward to seeing the referbushiment which has been done. This is local to where we wish to be”

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Posted 1 year ago

“Booked online, quick and easy, plenty of good information online, first stay with Travelodge really looking forward to it”

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Posted 1 year ago

“They offer great hotels all over the Uk at competitive prices”

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Posted 1 year ago

“Web site easy to use and very easy to make my booking”

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Posted 1 year ago

“The 22 mile detour should have been pointed out at the start not the end after the booking had been made. The name should be altered to prevent confussion with a near by travel lodge”

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Posted 1 year ago

“No problem in booking”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews