Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a real struggle to apply the 5% discount but the Chat person sorted it immediately. So overall great!”

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Posted 1 year ago

“Booked for later in the year”

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Posted 1 year ago

“Found it straightforward as always. Prompt e-mail reply of confirmation.”

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Posted 1 year ago

“You wouldn’t know it was there Not close to airport terminal approx 1-2 mile away”

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Posted 1 year ago

“Good hotel, most of the time”

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Posted 1 year ago

“The duvet cover was not clean had to request a clean one which I changed myself”

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Posted 1 year ago

“I like to use the map function when sorting out where to book but you then have to make a note of the hotels nearby then scroll down for the prices. It would be nice to be able to see the prices on the map”

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Posted 1 year ago

“So far so good, havent stayed there yet, time will tell.”

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Posted 1 year ago

“it was easy to book”

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Posted 1 year ago

“Had a lot of difficulty booking this last time. When I contacted you by telephone was told there was a problem online and would have to pay to book that way . Left until next day but took a while .”

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Posted 1 year ago

“Booking process was easy straightforward and simple”

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Posted 1 year ago

“Enjoyed my stay at the Travellodge very clean good service and staff were very hospitality”

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Posted 1 year ago

“Main website stated no availability, hotel website showed availability and booked with no problem?”

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Posted 1 year ago

“Took a while to get booked due to site trying to push Apple Pay .”

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Posted 1 year ago

“it was ok i hope the stay will be ok as well thank you”

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Posted 1 year ago

“Great place,perfect position fot town access,some rooms on main road and opposite PopWorld can be noisy,but overall 👍🏼”

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Posted 1 year ago

“Was easy to book and travelodge Braehead was spacious and clean with staff pleasant and helpful.”

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Posted 1 year ago

“Invest in bloody hairdryers please! And some nicer body wash, premier inn put the effort in”

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Posted 1 year ago

“Reasonably priced room, very clean bedding and super helpful staff, loved the breakfast on the go, just what we needed to continue on our journey. Only thing stopping a five star is that the room decor was very tired and the bathroom, although clean, could do with refurbishment. If you just want to break a journey it's fine but not inviting enough to stay for a short break.”

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Posted 1 year ago

“My booking went smoothly and follow up information helped to enhance my trip”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews