Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

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“My wife has family up in Workington so we always stay here. My only reservation is that I would like to think I would get a bit of discount.”

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Posted 1 year ago

“Have used Travel Lodge on several in different locations & have always found the staff very helpful & the accommodation more than adequate for short stays. All round excellent value for money. Will continue to use as & when we need to.”

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Posted 1 year ago

“Clear website, easy to follow and to use.”

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Posted 1 year ago

“Good location to move around in london”

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Posted 1 year ago

“Found the website easy to use. No problem. Easy to navigate.”

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Posted 1 year ago

“Very easy to book and simple to do, just hope the stay there is as good.”

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Posted 1 year ago

“Cannot write a review as we were so annoyed to see the state of the travel lodge we did not book in .The person we dealt with was very pleasant .He showed us the room and no way could we stay in the room it was dismal and so cold .My husband has angina and severe cold triggers an attack I knew he would be ill if we did book in .Also the smell was awful we think it could have been your drains outside .I have never in any travel lodge or hotel seen such a dismal run down building it was appalling.We had to find another accommodation in dumfries .I am requesting a refund and am considering contacting health and safety regarding the matter .It caused us such distress as we had driven a long way .”

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Posted 1 year ago

“Online booking easy, even I could do it. Always receive good service and rooms are always clean.”

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Posted 1 year ago

“Is too easy booking at Travelodge site, Clear and very intuitive. I could do with no doubts very quikly. Fair accommodation and prices. Congratrulations , see you soon.”

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Posted 1 year ago

“Just based on the booking experience, it's a good website, easy to use and understand. What is difficult to understand is how the prices can vary so much from day to day when you are looking to book for the same date.”

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Posted 1 year ago

“Lovely manager, extremely helpful. Room was fresh, clean and comfortable. Parking is available outside the hotel. Asda is on the doorstep if you need to get anything to eat/drink. Will be staying here again. Highly recommended…”

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Posted 1 year ago

“Booking was quick and easy, price very reasonable,looking forward to our stay.”

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Posted 1 year ago

“It took my 6 efforts to finalise the transaction”

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Posted 1 year ago

“Very easy to book”

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Posted 1 year ago

“I can only comment on the booking process. That was quite simple and I got confirmation of my booking.”

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Posted 1 year ago

“Easy to book confirmation immediately in my in box”

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Posted 1 year ago

“I am a frequent Travel Lodge vistor I have nothing bad to say.”

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Posted 1 year ago

“I’ve been to this travel lodge several times over the years and it never disappoints”

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Posted 1 year ago

“Good service😊👍”

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Posted 1 year ago

“Hi Wi-Fi should be included in price. Thank you”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews