Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

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Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

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“We used travelogue many times most have been very good basic and that's all we need staff always been ok”

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Posted 1 year ago

“Staff friendly and helpful but the bathroom floor stank of urine when I arrived. Second time it’s happened at that Travelodge.”

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Posted 1 year ago

“When I stayed there in the past I found the staff very helpful so have encouraged my daughter to stay there when flying early from Leeds”

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Posted 1 year ago

“Reasonably efficient website, easy to use. Multiple bookings linked together.”

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Posted 1 year ago

“Repeat booking for this hotel which has a city centre location convenient for the railway station and shopping area easy online booking process and affordable prices”

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Posted 1 year ago

“always use travelodge great service”

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Posted 1 year ago

“Website was very easy to use. Good price with a lot of cheap extras available to enhance stay. Looking forward to staying there next year.”

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Posted 1 year ago

“Fire alarms went off about midnight and your staff could not have been more professional and helpful. The three guys on duty put up with abuse from certain residents (You know who you are if you are reading this review) and My wife and myself don`t know how they managed to keep their cool. Also the Fire Brigade attended promptly and along with your Staff ensured everybody was safe. Thank You All again from Wilma & Thomas Logan plus Dram our Dog.”

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Posted 1 year ago

“Very easy process to booking our room.”

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Posted 1 year ago

“Hotel room was fine.Housekeeping needs to be improved, bathroom needs more attention ie no shampoo/gel in carton. My biggest gripe had to pay for parking in hotel car park.The charge for 1 night (24hr) £15.00 when enquired about this at reception that hotel guests should be re imbursed,was told car park operated by private car park company.. another cash cow practise. Not happy.”

Helpful Report

Posted 1 year ago

“Nice place to stay. We were on our way to a camping holiday in Poole. Weather to windy to put the awning up. Stayed for one night. Really good sleep in very comfortable bed. Rooms very clean. Nice pizza in the evening. Left next morning, feeling refreshed and ready to put awning up. Would definitely stay here again”

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Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

“Very comfy bed plus the staff very attentive and friendly. Price super competitive. I would definitely stay again.”

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Posted 1 year ago

“No free parking for disabled people The bed was diping in the middle No fried egg for breakfast The menu has chicken. And it tells you it comes with slure when we asked No we don't have that never have dont know why it's on menu”

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Posted 1 year ago

“Mattress hard, tv remote useless.”

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Posted 1 year ago

“Simple to book - hoping the stay is as good as the one in Teddington Travelodge in June 2023”

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Posted 1 year ago

“Not value for money ! One night £150 no breakfast no parking first come first serve , Bath side all stains no shower gel or soaps Poor !”

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Posted 1 year ago

“I realised that the parking wasn't available nearby the hotel so i had to cancel my booking within 24 hrs. My money wasn't refunded i lost £264.00 for nothing. it's tricking the guests.”

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Posted 1 year ago

“My room was clean Access to main rd good Friendly staff”

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Posted 1 year ago

“The Hotel was good. the only thing that annoys me about Fourwent ways. Is that if you arrive after around 9pm after a long day working / driving. All the hot food places are closed and all you have to choose from is chilled foods from the Shell garage.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews