Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking procedure was very clear to understand and straightforward”

Helpful Report

Posted 1 year ago

“Had a very easy experience whilst booking my room very simple and easy to navigate through the website. The only thing i was disappointed in was the price of my room for 1 night with how much its gone up. But other than that im happy.”

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Posted 1 year ago

“Fairly good rates for hotels, despite one changing price from clicking from search page of travelodge to the actual hotel. Clearly I am staying at an in demand hotel! Staff are always pleasant and a good nights rest is usually achieved.”

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Posted 1 year ago

“Booking online was quite easy. Although I had to repeat the payment process because it would not download the first time.”

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Posted 1 year ago

“Clean pleasant room. Irritated that the hotel still charges for WiFi even though it is relatively cheap at £3 per 24hrs. The door lock card for guest's cards never worked although the master card for hotel employees worked. It was a known defect according to the receptionist that should have been rectified when brought to management's attention and definitely before my checked-in”

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Posted 1 year ago

“Difficult to book room on line”

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Posted 1 year ago

“Reasonably user friendly to book.”

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Posted 1 year ago

“Good to book, but problems selecting extras or sending a note to the hotel”

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Posted 1 year ago

“Simple and easy booking process”

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Posted 1 year ago

“Easy booking experience Looks like breakfast is minimal cornflakes. Pain du chocolate orange juice and a flapjack is not much choice. No good for those requiring gluten free or diabetic diet .. nothing but sugar & carbs Rubbish Guess we will just have to find a cafe !”

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Posted 1 year ago

“Simple booking process and well known brand”

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Posted 1 year ago

“Expected to have free wifi.”

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Posted 1 year ago

“Very good stay enjoyed every minit”

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Posted 1 year ago

“All OK but could not find check in and out till booked 3pm check in a bit late then normal hotels”

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Posted 1 year ago

“Quick easy to book good price”

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Posted 1 year ago

“Very easy process.”

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Posted 1 year ago

“Not a bad place to spend the night. The decor is a bit worn but the staff were excellent”

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Posted 1 year ago

“Convenient”

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Posted 1 year ago

“It was quite easy to book the room but it's quite hard to book the breakfast to go with it.”

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Posted 1 year ago

“I have used Travelodge many times and find that it is easy to book online and as always your facilities are very good and customer service is excellent. The reason why I haven't given you five stars is because the amount of increase in your hotel prices.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews