Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, confirmation send quickly, web site worked well.”

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Posted 1 year ago

“My wife and I staying for six nights at the M6 Burton Travelodge and it is excellent. The service provided by the staff is wonderful and especially that by Scott the "receptionist".”

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Posted 1 year ago

“Basic, room was not very clean. Some staff friendly”

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Posted 1 year ago

“Very clean and staff friendly”

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Posted 1 year ago

“Nice spot, staff a little stressed with systems!”

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Posted 1 year ago

“Always satisfied”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“It was a very straightforward process...well done and thank you”

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Posted 1 year ago

“easy to make a booking and clear foto's on the webside”

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Posted 1 year ago

“Always use travel lodge for short breaks, clean basic rooms easy check-in and value for money”

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Posted 1 year ago

“Not clear info about twin room booking and tel.no would be great without going through umpteen pages to find it .”

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Posted 1 year ago

“Easy transaction”

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Posted 1 year ago

“Easy way to book with travelodge. The website is easy to navigate.”

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Posted 1 year ago

“Easy to book.”

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Posted 1 year ago

“Easy and good value for money. The website actually remembered my selection for well over 12 hours as well (I found the deal one day but didn’t book till the next), saving me time!”

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Posted 1 year ago

“Booked twice by accident rang straight away but said couldnt do anything i have put in a message to customer services”

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Posted 1 year ago

“Booking a room online with Travelodge is so easy and what I liked the most was that they amend bookings quickly should you have made a mistake.”

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Posted 1 year ago

“Easy to book, great prices also.”

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Posted 1 year ago

“Website was dire, it wouldn’t refresh, or let me pay, tried ringing to book but lost patience! NOT a pleasant experience!”

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Posted 1 year ago

“Found site a little difficult”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews