Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No WiFi No soap, in the dispenser, by the sink Room clean”

Helpful Report

Posted 1 year ago

“Quick and simple to book.”

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Posted 1 year ago

“Very easy process to book”

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Posted 1 year ago

“Straight forward simple process”

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Posted 1 year ago

“Very good value hotels. Clean rooms with good facilities. Staff friendly and helpful. Bar/cafes good value for money and ideal for a single traveller like myself.”

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Posted 1 year ago

“My discount code disappeared during checkout so it took payment more than it should”

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Posted 1 year ago

“The first 5 minutes of the phone call was taken up by establishing that you had hotel in Buckingham due to lack of understanding of the English language. I hung up after 12 minutes and called again to get another operative. The total process took and cost £ 5.69. Not good enough.”

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Posted 1 year ago

“Very quick and easy to book”

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Posted 1 year ago

“Very comfortable quiet stay with lovely staff booked to stay again in December”

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Posted 1 year ago

“Pet friendly. Many are not”

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Posted 1 year ago

“More that happy with Travelodge Lodge wouldn't change to other hotels. Prices very competitive. All staff pleasant, polit and helpful.”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“I booked it online was quite easy”

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Posted 1 year ago

“A lot of messing about trying to pay for it would not recognize my master card, unable to get NHS discount due to not recognize the code you gave me poor service. Booked over my mobile phone.”

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Posted 1 year ago

“Found the deal on line and booked in. Quick and simple especially as i have not booked online before”

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Posted 1 year ago

“Very Easy to use.”

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Posted 1 year ago

“Xxxxxxxxxxxxxxx”

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Posted 1 year ago

“Booking was ok, at this time”

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Posted 1 year ago

“Very easy to book and when I phoned the hotel regarding a specific query on disabled room facilities the staff were very helpful and informative. The chance to talk to the hotel pre your stay is very important. Thank you.”

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Posted 1 year ago

“Easy to manoeuvre around the site and book”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews