Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

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Travelodge UK 5 star review on 15th August 2023

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Travelodge UK 5 star review on 5th August 2023

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Travelodge UK 5 star review on 1st August 2023

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Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the deal on line and booked in. Quick and simple especially as i have not booked online before”

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Posted 1 year ago

“Very Easy to use.”

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Posted 1 year ago

“Xxxxxxxxxxxxxxx”

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Posted 1 year ago

“Booking was ok, at this time”

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Posted 1 year ago

“Very easy to book and when I phoned the hotel regarding a specific query on disabled room facilities the staff were very helpful and informative. The chance to talk to the hotel pre your stay is very important. Thank you.”

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Posted 1 year ago

“Easy to manoeuvre around the site and book”

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Posted 1 year ago

“Clean, friendly & helpful reception staff when we arrived. Situated next door to a Starbucks & Greggs, so really handy for breakfast :)”

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Posted 1 year ago

“The rooms are decent size etc however when booking my blue light code wouldn't work. I more than one code still didn't work”

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Posted 1 year ago

“Reliable and you know what you are getting. A room, usually comfortable, for a night or more, even if vaguely expensive.”

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Posted 1 year ago

“Professional staff, spotlessly clean”

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Posted 1 year ago

“BOOKING WITH YOU WAS VERY GOOD,BUT TRING TO CANCEL A BOOKING WAS A NIGHTMARE.PLEASE MAKE THIS PROCESS MORE USER FRIENDLY FOR US OLD UNS”

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Posted 1 year ago

“Internet booking complicated”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“Erratic price management”

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Posted 1 year ago

“Basic, cheap, clean and tidy with everything we needed for a 1 night stay. Staff were super friendly. No issues at all 😊”

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Posted 1 year ago

“Very easy to book online and great rates.”

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Posted 1 year ago

“Very simple and straightforward booking system online.”

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Posted 1 year ago

“Convenient, friendly, good breakfast”

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Posted 1 year ago

“Always easy to access a room on web site..the rooms are always clean and tidy....very enjoyable .”

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Posted 1 year ago

“Tiff at the desk: Professional Friendly Helpful 10/10 service :)”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews