Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely and clean room staff very pleasant and helpful I would definitely recommend”

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Posted 1 year ago

“Really easy to book”

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Posted 1 year ago

“Helpful staff. Comfortable bed slept well.”

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Posted 1 year ago

“Bell'albergo Brutto accesso”

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Posted 1 year ago

“Clean rooms snd good facilities and location”

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Posted 1 year ago

“Good value for money even if the hotel needs a revamp particularly the carpets made but up for by friendly staff”

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Posted 1 year ago

“Very easy Thanks”

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Posted 1 year ago

“Fast and good”

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Posted 1 year ago

“Only problem with booking was that information kept disappearing and dates had to be readded”

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Posted 1 year ago

“Had difficulty trying to pay NOT using Pay Pal or Apple Pay just a straightforward card payment. All my booking details had been added onto the second try of trying to paymeaning, I could have ended up paying double. Otherwise fine.”

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Posted 1 year ago

“Booking was easy. Haven’t stayed there yet.”

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Posted 1 year ago

“Site is straightforward to use. It might be useful if you had the option of other Travelodges within x miles of the original. Rooms are always clean and functional.”

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Posted 1 year ago

“Very good. Comfortable beds and very clean. Only criticism is lack of cups or glasses in the room, and the soap dispenser by the bath is unreachable whilst bathing. The soap is much nicer than it used to be though. Plus, only one hand towel in a room for two. Staff are always lovely and helpful.”

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Posted 1 year ago

“Easily booked online, quick and straightforward.”

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Posted 1 year ago

“clean and tidy however the reception was not manned when we arrived and had to wait more than 5 minutes to be seen”

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Posted 1 year ago

“Professional, friendly staff and very well located, comfortable and value for money premises.”

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Posted 1 year ago

“Easy to book but prices have gone up so much. I go every August 3yr ago was £40 a night not it's as high as £157 a night. Wow”

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Posted 1 year ago

“The only reason I gave 4 and not 5 stars is because when I selected my hotel to book it was £82 but when I went to confirm and pay it had gone up to £85.99 which I wasn’t very pleased about 😢. Other than that we use travelodge quite a bit and find the booking process very easy”

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Posted 1 year ago

“Booking was straightforward and helpful.”

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Posted 1 year ago

“Great location for us, clean and tidy. Staff professional stayed due to early flight from Liverpool.”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews