Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find hotels near your chosen destination”

Helpful Report

Posted 1 year ago

“Found site quite easy to access and usually able to contact venue later if necessary .”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I use this Travelodge a lot when travelling around Glasgow.”

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Posted 1 year ago

“I'm being ask to give a review for a hotel I have not yet checked in to? 🤔 So my four star rating is that the online booking and payment was seamless 🙏”

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Posted 1 year ago

“I always use Travelodge because they are usually located near where I need to say in London. I am finding lately that the price fluctuates a great deal just lately depending on the day of the week. A room that could cost £80 is sometimes £280! I understand supply and demand but ..... Also, I find that I can't log in on the website after I have made a booking and am on the payment page - so it's not on my account. My fault that I don't log in at the start.”

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Posted 1 year ago

“Very useful facility on our journey home to the north”

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Posted 1 year ago

“Hexham travel lodge is quite new spotless in fact but our room had signs that someone had been in and used the amenities that day”

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Posted 1 year ago

“Relatively straightforward booking and payment.”

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Posted 1 year ago

“What i exspected of an automated styem”

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Posted 1 year ago

“We don't go until august sso can't rate it”

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Posted 1 year ago

“Neat and clean rooms, value for money”

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Posted 1 year ago

“We have started using Travelodge since a friend recommended it to us. We have two Yorkshire Terriers and wanted a different type of holiday from self-catering. Travelodge is very convenient and has lots of destinations around the county. They only charge £20 per dog 🐕 per stay which is great 👍”

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Posted 1 year ago

“Easy online booking but prices not as keen as I have come to expect.”

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Posted 1 year ago

“Just based on the booking experience, it's a good website, easy to use and understand. What is difficult to understand is how the prices can vary so much from day to day when you are looking to book for the same date.”

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Posted 1 year ago

“Hi Wi-Fi should be included in price. Thank you”

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Posted 1 year ago

“Only took about 5 mins to book”

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Posted 1 year ago

“Used to stay at Travelodge for a long time as it was nice and convenient to Airports and business conferences I used to attend . Of course was reasonably priced Lately , the weekdays & Saturday rates have gone up and even when trying to book a few months in advance, the prices are higher than other chain of hotels / rating hotels eg Premier Inns”

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Posted 1 year ago

“Haven't stayed yet. Disappointed with booking as price increased for room when booking was made!?”

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Posted 1 year ago

“Easy booking”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews