Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hotel is tired and in need of refurbishment. But was okay for a one night stay.”

Helpful Report

Posted 1 year ago

“I've stayed in loads of travel lodges around the UK and never been disappointed. The rooms are always very clean and the staff are always friendly and helpful especially Ben at the birch services on the M62 when my daughter and I stayed in June for the Coldplay concert he was very good with customer service skills”

Helpful Report

Posted 1 year ago

“When we arrived we were given are room on the second floor that was extremly dated only to find the curtains bearly hanging on the track, the curtains them selves seemed to have been passed from lodge to logde and needed repalcing years ago. There was also no mention of noise from the railway just below are window when we booked, we asked for a room that could have the curtains properly and not on the rail side, we was given a foom on the 4th floor on the rail side and a set of ear plugs....."what a joke" the train seen from the Blues Brothers came to mind. The room on the forth floor had curains that closed but wasnt much better Travel Lodge you've made me Premier Inn customer. I understand that this Lodge is cheaper than the rest but you expect evry”

Helpful Report

Posted 1 year ago

“Easy to navigate the website. it is ridiculous to be charging for Wi-Fi.”

Helpful Report

Posted 1 year ago

“Very welcoming nice room will use again”

Helpful Report

Posted 1 year ago

“Ideal locations to choose from big rooms and reasonable prices ideal 👍👍”

Helpful Report

Posted 1 year ago

“The booking conformation doesn't tell any details!”

Helpful Report

Posted 1 year ago

“All straightforward with the booking. No problem.”

Helpful Report

Posted 1 year ago

“Quick and easy. Job done.”

Helpful Report

Posted 1 year ago

“Very easy to book and easy access to the Theatre”

Helpful Report

Posted 1 year ago

“Excellent customer service.Very friendly welcome from receptionist.Given lots of useful information.Room spotless clean.”

Helpful Report

Posted 1 year ago

“This is just a review of the booking experience. It was my first time of booking at the Travelodge. I found it very straightforward.”

Helpful Report

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

“The hotel needs more family rooms also parking is expensive”

Helpful Report

Posted 1 year ago

“Bad service, stuffy room.”

Helpful Report

Posted 1 year ago

“Quick and easy booking service”

Helpful Report

Posted 1 year ago

“Good location clean and tidy”

Helpful Report

Posted 1 year ago

“Price was right place was right easy to book what else do you need.”

Helpful Report

Posted 1 year ago

“Booking system was easy and efficient”

Helpful Report

Posted 1 year ago

“Works for us because it is pet friendly”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews