Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly staff clean rooms what more can you ask for.”

Helpful Report

Posted 1 year ago

“We have been to (Newark on Trent) and other Travelodges on many occasions. Booking is straight forward, the service is good, staff helpful. Newark is well run always clean and the hotel and rooms comfortable and well serviced.”

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Posted 1 year ago

“Comfortable clean friendly staff tv remote didn’t work and it was a bit noisy with building work across the road but all in all good.”

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Posted 1 year ago

“We’ve yet to have our stay but the booking process was so straight forward and easy!”

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Posted 1 year ago

“We always stay here when visiting family. Always helpful and very clean . Would definitely recommend this hotel.”

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Posted 1 year ago

“Very easing to book and they explain all as you go along”

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Posted 1 year ago

“Excellent value for money”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Ease of booking a room on website very good and excellent value for money. Will book again.”

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Posted 1 year ago

“Was quite good”

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Posted 1 year ago

“Easy overnight stop within motorway services”

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Posted 1 year ago

“My self and my partner had a short break here in Stockport for the weekend and chose Travel lodge for our stay. Staff was very pleasant when we arrived, our room was clean with fresh linen provided and extra pillows too. We would like to mention Scott who was on the bar for drinks and our favourite cocktails, Scott was amazing and nothing was too much for him, a lovely polite gentleman. We will return again Thankyou”

Helpful Report

Posted 1 year ago

“Frustrating experience as the website kept stalling on both my phone & laptop. Then when it did allow me to book it threw me out twice.”

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Posted 1 year ago

“Travelodge hotels in the vicinity of our destination shown clearly on the website booking options. Descriptions of each hotel with clear descriptions, pricing, maps & reviews was very useful. Once booked an immediate choice of text & email confirmations was provided for each guest in my booking.”

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Posted 1 year ago

“Fast booking and helpful conversation about setting up enough beds in our room for our kids.”

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Posted 1 year ago

“Super, very much improved Travelodge experience,”

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Posted 1 year ago

“Much appreciate your help and kindness”

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Posted 1 year ago

“Awesome ...”

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Posted 1 year ago

“Easy parking. Happy smile from reception. Best pizza in years. Affordable Guinness. Comfortable bed. What could be better. Absolutely nothing. Well done everyone.”

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Posted 1 year ago

“Very easy to book and everything explained clearly”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews