Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reasonable prices but only problem I had was trying to pay for my stay. It took 20minutes to connect me on line to the secure payment site”

Helpful Report

Posted 1 year ago

“Very prompt service for booking.”

Helpful Report

Posted 1 year ago

“The booking experience was very good.”

Helpful Report

Posted 1 year ago

“Website is really not good as regards booking. It takes forever to go onto the payment options and then won't let you pay by debit card (only with Applepay). I don't want to pay with Applepay!!!!”

Helpful Report

Posted 1 year ago

“Very bad!!!!!! You are asking for the creditcardname....exactly! On my card "H.W. ORDING" but you did not accept! You acceptered "HW ORDING". Costed me an arm and a leg to figure out what went wrong. But you will have a second charnge, I will be back again on the 7th of august.”

Helpful Report

Posted 1 year ago

“Very easy to book”

Helpful Report

Posted 1 year ago

“The system to book the room is easy to use and very quick”

Helpful Report

Posted 1 year ago

“Easy booking, good price but would have prefered free parking and WIFI as standard”

Helpful Report

Posted 1 year ago

“Easy to book,”

Helpful Report

Posted 1 year ago

“easy to book, clean, comfortable accommodation. good parking”

Helpful Report

Posted 1 year ago

“Very quick and easy to make the booking!!!!”

Helpful Report

Posted 1 year ago

“Website easy to use with easy to change options.”

Helpful Report

Posted 1 year ago

“I have stayed at thos Travelodge several times. Always helpful and very pleasant stadf. Room clean and welcoming.”

Helpful Report

Posted 1 year ago

“helpful staff & low rates at London Kew Bridge Travelodge”

Helpful Report

Posted 1 year ago

“The website could be a lot easier to use and give you other hotels in the area with prices”

Helpful Report

Posted 1 year ago

“Very warm welcome always awaits, just had 1 week at poole Travelodge couldn't complain , stayed 5th to the 12th of July , have now booked a weekend in August to give my Granddaughter a visit to uk for first time .”

Helpful Report

Posted 1 year ago

“Always found Travelodge helpful and competitive in prices - use Sportcity Manchester 3-4 times a year”

Helpful Report

Posted 1 year ago

“Easy to access locations. Rooms are spacious and clean, very good standard. Comfortable beds.”

Helpful Report

Posted 1 year ago

“Usually good locations, reliable format: rooms, reception, bar all good. Good value for money.”

Helpful Report

Posted 1 year ago

“Great Hotel for our long weekend. Cafe/Bar in our hotel which was great. Asked for new cups on day 2 and after speaking to others still didn’t receive any by the time we were leaving however wouldn’t put me off booking again. Our room was ready before check in time however still had to pay £10 which I thought was a bit silly considering room was ready.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews