Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,758 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

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Metrics

4.3

Based on 9,758 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice of hotels at reasonable rates. Always good quality.”

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Posted 1 year ago

“Easy to book a room Quality👏”

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Posted 1 year ago

“Easy to select options, and book room.”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

“Excellent throughout, good comfort, food, will stay again”

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Posted 1 year ago

“So easy to book. Feel like booking another!”

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Posted 1 year ago

“The booking experience was quite easy. I haven't stayed yet so I can't report on the hotel.”

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Posted 1 year ago

“Friendly service”

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Posted 1 year ago

“Easy pleasant booking experience”

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Posted 1 year ago

“Easy & quick”

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Posted 1 year ago

“Always clean tidy and very welcoming well stocked tea and coffee facilities comfortable beds”

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Posted 1 year ago

“Friendly staff members but the state of the room I was given was horrific, especially the carpet which had splatters of blood stains on the floor! To be specific avoid room 209. You wouldn't want to walk around barefoot either as the floor felt sticky and the colour of the carpet is changing as it's very old. There's also dust on the desk near the kettle area and there isn't a blowdrier if you wash your hair. You cannot open your curtains unless you want to become friends with the other guest staying opposite you as their window is directly facing yours. Other than that, the toilet and shower was clean, no traces of pubic hair or skid marks. I had to use shower gel to wash my hands though because the cleaner clearly forget to top up the hand gel dispenser. The hallway smells like marijuana as well which isn't nice for anyone that doesn't smoke. The best things of the room is the positioning of the TV which is right above the double bed, the 4 pillows you're given is a touch and there are type b charging points attached to the bed frame. 2 stars for me.”

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Posted 1 year ago

“Nicely located within a couple minutes drive from the centre of Barnstaple, this TL ticked all of the boxes for us.”

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Posted 1 year ago

“Amazing value”

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Posted 1 year ago

“Quick easy to book reasonably priced.”

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Posted 1 year ago

“We really enjoyed our stay, the room was clean, but was slightly small. There was a good variety of food for breakfast which was great.”

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Posted 1 year ago

“Very easy and straightforward to book”

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Posted 1 year ago

“Lovely welcome from reception. Clean and tidy. Would stay again for sure!”

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Posted 1 year ago

“I have stayed in serveral l travel lodges over the years and some better than others, Sadly the Travelodge M6 Carlisle was the most disgusting I have ever been in, The first room l was in the carpets were disgusting and when l went to reception to ask for a plug, sadly they couldn't provide me with one, so l was offered another room, l will say the carpet in the second room was better, the whole building is in a poor state, also the smell inside and outside I'd discusting, This is no doubt a busy travellodge and for the cost l paid for one night £119 for me and one dog it really needs updating, l will never stay in it again”

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Posted 1 year ago

“Always clean & staff helpful & polite”

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Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,758 reviews