Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

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Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fire alarms went off about midnight and your staff could not have been more professional and helpful. The three guys on duty put up with abuse from certain residents (You know who you are if you are reading this review) and My wife and myself don`t know how they managed to keep their cool. Also the Fire Brigade attended promptly and along with your Staff ensured everybody was safe. Thank You All again from Wilma & Thomas Logan plus Dram our Dog.”

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Posted 1 year ago

“Clean, essential facilities and ease of booking makes stay great.”

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Posted 1 year ago

“Reasonable easy to find & book a room with parking. Have pre-booked Wi-Fi. Rather hoping it's going to work this time.”

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Posted 1 year ago

“Very friendly staff. A gentleman greeted us every time we passed the desk. Lovely.”

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Posted 1 year ago

“Excellent rooms and good breakfast - but far too expensive”

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Posted 1 year ago

“Easy to book and the property looks good. Would be higher if the affiliation was with the Wyndham brand as Travelodge is in other countries. I understand independent business reasons though.”

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Posted 1 year ago

“They are normaly good- I think its rather cheeky to charge for an early check in.”

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Posted 1 year ago

“All good apart from strong smell of bleach in room.”

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Posted 1 year ago

“Easy to book, confirmation send quickly, web site worked well.”

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Posted 1 year ago

“Nice spot, staff a little stressed with systems!”

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Posted 1 year ago

“easy to make a booking and clear foto's on the webside”

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Posted 1 year ago

“Easy to book.”

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Posted 1 year ago

“Found site a little difficult”

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Posted 1 year ago

“Easy to book and nice and clear”

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Posted 1 year ago

“Basic, clean,”

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Posted 1 year ago

“Booking was fairly easy with options of add-ons. However, I did request confirmation by email and SMS and during the evening and during the night I must have received 8 SMS email text messages to my phone stating what Travelodge and date etc.all the same as if something got stuck and just kept chugging out the message. Also, the phone number on the emails states the code as 08719. On the website it states 03719.”

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Posted 1 year ago

“Friendly staff, clean rooms, quiet hotel and when window shut no noise from outside. Disappointing that parking is available but you have to pay £3 for 24 hours or £1.50 for 4 hours. Good value for money”

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Posted 1 year ago

“Quick simple booking hope stay is as good.”

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Posted 1 year ago

“I had difficulty changing the booking from one person to two. It took a number of attempts to get this sorted, otherwise it was great.”

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Posted 1 year ago

“It was easy to book. I would have given it 5 stars but it ended up being a bit more money than the internet had originally offered ( maybe it depends on Euro to canadian dollar exchange). It is still a very competitive rate and looks lovely so far.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews