Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,772 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,772 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 14th November 2024

Xanthi Guedes

Travelodge UK 5 star review on 15th August 2023

Bristowe Bristowe

Travelodge UK 5 star review on 5th August 2023

Simpson

Travelodge UK 5 star review on 1st August 2023

Matthews

Travelodge UK 5 star review on 31st July 2023

Suzanne Taff;Taff

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am glad to recover my account that was hacked with this online criminal all thank to Olivercompanyexpert505@g-mail.c()m”

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Posted 3 weeks ago

“Impressive Travel Lodge Aylesbury Experience We stayed in Travel Lodge Aylesbury recently. It is a beautiful, clean & updated boutique hotel by the Aylesbury Basin. We weren't disappointed as we opted out another paid hotel to change to this beautiful spot. We were impressed by the staff team who were helpful & friendly, making us feel at home as soon as we walked into the hotel. We really appreciate Allison who extends her extra hospitality to offer to mail our card out to our family in UK! The rest of the team is amazing & to name a few are Lahshmi & Cheryl. Thanks to the team of Travel Lodge at Aylesbury to make our stay extraordinarily pleasant, comfortable & unforgettable!”

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Posted 3 weeks ago

“I have been staying at the Travelodge Enfield London hotel since March 23, 2025 and I am very satisfied with the services provided by the hotel staff, especially Ionela, Renata and Nikola! Always kind, smiling, polite and ready to help! The restaurant is clean, has good food, at affordable prices. The hotel is clean, comfortable and accepts our pet! I highly recommend!”

Helpful Report

Posted 3 weeks ago

“Stayed at the Maidenhead travel lodge for 2 nights from 14th March 2025 and I cannot praise the Hotel enough. The room (family) was superb - clean comfortable and spacious and the women on the desk were simply wonderful! They went the extra mile to make our stay as pleasurable as possible and were always helpful, polite and smiling. I remember in particular Arju & Babita. Please forward these comments to the Maidenhead branch. I tried to leave a review on the link the hotel provided but I couldn't access it. Highly recommend this Travel lodge. kind regards Pamela”

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Posted 1 month ago

“We have had a wonderful lady that helped use use your booking in as we went through booking.com .but we thought we had booked a room but had not but the manager of your hotel was amazing and booked us all in .thank you again to this lovely lady 😊😊😊😊”

Helpful Report

Posted 2 months ago

“I am writing to say that Travelodge Stockley park was overall very good in my opinion, a particular staff called Violeta offered me travel advice when i was unsure on how to proceed with my trip. She made me feel welcomed, was professional yet kind . Her customer service aptitude is next to none. i indeed had a quality stay, would come again”

Helpful Report

Posted 2 months ago

“At first, I was hesitant to use a monitoring service to gain remote access to a targets device because i believed it would be a complex and technical process that would be too advanced for me to handle. Surprisingly, the package included detailed tutorials and explanation on how to set up and access the monitoring dashboard. It's not difficult to use; the dashboard is neat and well-organized, and it's simple to navigate. What I like about CLOUDPHONECLONE is that, unlike other vendors on the market, they do not go against their terms and policies, and I appreciate that there are no surprise charges or hidden costs with services they offer! I only paid the fee they billed, and had access to amazing features on the remote dashboard. Secure a interactive plenary with a representative from CLOUDPHONECLONE today via their communication servers: CLOUDGEEKSYNC @ GMAIL . COM CLOUDPHONECLONE @ GMAIL . COM CLOUDPHONECLONE . COM”

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Posted 5 months ago

“My husband and I visited your Travelodge Hotel in Holyhead last week. We were lucky enough to be welcomed by NIKKI your receptionist, a really nice young lady she was so kind and helpful and a great help with local knowledge on where to eat and shop, A great help to this old couple. We have visited many Travelodge Hotels both at home and in the USA. This young lady is a great asset to your company so Thank You. 5/11/2024”

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Posted 5 months ago

“No issue with on line booking”

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Posted 1 year ago

“Everything was perfect as always:) and will be definitely staying again and that staff was amazing to.”

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Posted 1 year ago

“As usual easy to book .”

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Posted 1 year ago

“Great room great price great service”

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Posted 1 year ago

“I enjoy staying at Travelodge. It's very hygienic inside and all the staff are very helpful.”

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Posted 1 year ago

“Easy to book”

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Posted 1 year ago

“Great easy to book”

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Posted 1 year ago

“Simple and easy to book”

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Posted 1 year ago

“We always use Travelodge for our short breaks. Great locations, great value, great times.”

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Posted 1 year ago

“Staff are so friendly and there for every need, rooms are always clean and fresh, you’d make plenty of money putting a coffee machine for latte, hot chocolate and fresh bean coffee in the entrance tho??”

Helpful Report

Posted 1 year ago

“We had a very comfortable stay at Travelodge at Chigwell recently. The receptionists were most welcoming and very obliging with any requests. The room was well equiped and the beds very comfortable. We wouldn't hesitate to return to Travelodge Chigwell and recommend it highly to anyone looking for accommodation in that area.”

Helpful Report

Posted 1 year ago

“Always good quality clean rooms with great facilities in good locations. Choos them every time, just the best value.”

Helpful Report

Posted 1 year ago

Travelodge UK is rated 4.3 based on 9,772 reviews