Traveloka Reviews

Name: Traveloka
Rating: 3.54

3.5 Rating 413 Reviews

62 %

of reviewers recommend Traveloka

Company Reviews

Questions

Metrics

3.5

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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Traveloka 1 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used to use Traveloka to book plane tickets. Traveloka always provided the best offers, various price choices, and discounts. It was very easy and fast to use, it didn't take long to get the best price.”

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Posted 5 months ago

“With a fairly cheap price, I feel the service here is very good and friendly”

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Posted 5 months ago

“traveloka is an application that is very helpful in flying whenever we want, this application really guarantees customer satisfaction.”

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Posted 5 months ago

“Traveloka's promotions and discounts also helped me save a lot on my trip. Customer service was responsive and helpful, assisting me with all my questions promptly. Highly recommended for anyone looking for a reliable and convenient travel booking app.”

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Posted 5 months ago

“i use this app very well, it's easy to find hotels and lodging easily. i really believe in traveloka app. i will continue to use this app if i need it!!!”

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Posted 5 months ago

“I had an excellent experience using the Traveloka app! Booking flights and hotels was incredibly easy and fast. The app has a very user-friendly interface, and I appreciated the detailed information provided for each accommodation and airline.”

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Posted 5 months ago

“Traveloka is a really complete shopping platform, since using Traveloka I've never been confused about traveling anywhere, I've never been confused about booking hotels here and there. Apart from that, the prices at Traveloka are cheaper. In the past, every time I went home, I had to go to the trouble of ordering train tickets, the long distance from the place where I bought the tickets was a major obstacle, especially when I was busy at work. but after finding out about Traveloka, you really just have to click and everything will be done. Basically Traveloka is the best”

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Posted 5 months ago

“Traveloka is a versatile travel and lifestyle app that simplifies travel planning by offering a range of services, including flights, hotels, car rentals, and local experiences—all in one platform. With a user-friendly interface, frequent promotions, and unique features like PayLater (allowing users to book now and pay later), Traveloka stands out as a convenient choice for budget-conscious travelers. The app’s performance is generally reliable, with multiple payment options and 24/7 customer support, making it ideal for users seeking a smooth booking experience. Overall, Traveloka is a great solution for managing various travel needs efficiently.”

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Posted 5 months ago

“Traveloka is a comprehensive travel app that simplifies booking flights, hotels, and activities.”

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Posted 5 months ago

“This application helps me to find information about hotels and tourist locations easily. I really like this application.”

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Posted 5 months ago

“Traveloka is fantastic! I used it to book my last vacation, and it made everything so smooth. The app helped me find great deals on both flights and hotels, saving me a lot of time and money. I also loved how easy it was to manage all my bookings in one place. Plus, their customer service was quick to respond when I had a question about my reservation. Highly recommend it for anyone looking to simplify their travel planning!”

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Posted 5 months ago

“I've been using Traveloka for a very long time, from the start they made this application. So far, Traveloka hasn't had any problems, I'm very comfortable every time I go on holiday through Traveloka. Hopefully in the future it will be even better”

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Posted 5 months ago

“This application really helps me, because if you want to book a hotel, you can do it from this application. Apart from that, I also like looking for recommendations for tourist attractions from this application”

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Posted 5 months ago

“A very helpful application, especially for people who like traveling. With just one application we can order plane tickets, hotels or even look for recommendations for entertainment venues”

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Posted 5 months ago

“I really like using this application, because it really helps me find hotels that are cheap but with the best view. I am a traveler who likes to travel, and I will continue to use traveloka to help me find lodging.”

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Posted 5 months ago

“traveloka is a wonderful app if you want to spend holiday, traveloka give benefit and also many promo to many people”

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Posted 5 months ago

“I recently used Traveloka for my trip, and I had a fantastic experience. The platform is user-friendly, making it easy to search for flights and accommodations. I appreciated the variety of options available, which allowed me to compare prices and choose what best suited my budget. Overall, Traveloka made my travel planning efficient and enjoyable. I would highly recommend it to anyone looking for a reliable travel booking platform.”

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Posted 5 months ago

“Traveloka makes me find many choices of touritst attractions and accommodation quickly and easily without being confused about prices that suit my budget”

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Posted 5 months ago

“Travelloka is very helpful program. Travelloka made my trip easier. This program is highly recommended for us who like to travel to everywhere”

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Posted 5 months ago

“This is my favorite application for finding recommendations for tourist attractions from various regions. When I have a vacation plan, I will definitely first look for recommendations for entertainment places using traveloka. and i will also book accommodation using this application. i really like this traveloka application”

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Posted 5 months ago

Traveloka is rated 3.5 based on 413 reviews