Traveloka Reviews

Name: Traveloka
Rating: 3.54

3.5 Rating 413 Reviews

62 %

of reviewers recommend Traveloka

Company Reviews

Questions

Metrics

3.5

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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Traveloka 1 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My trip from Lisbon to Madrid to watch the Real Madrid vs. Real Valladolid match was seamless thanks to Traveloka. The platform made it incredibly easy to find the cheapest flights and hotel options online. With its user-friendly interface and comprehensive search features, I quickly secured affordable tickets and accommodation. Traveloka truly made my travel planning effortless and budget-friendly. Highly recommend for anyone looking for great deals and a smooth booking experience!”

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Posted 7 months ago

“I was planing a trip to Bali in December 2024. I booked a flight from Bangkok, Thailand to Bali, Indonesia. There was no problem at all when I tried to book a flight, the price was affordable and cheap. I got in $95 and it was worth it. I also booked a concert ticket of AKON in Traveloka Xperience and I am looking forward to seeing his performace in the late of 2024 at Atlas Beach Club.”

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Posted 7 months ago

“I recently completed a 4D3N tour package from Seoul to Jakarta with Traveloka, and my experience was excellent. The package offered great value for money with high-quality service. The hotel provided was very comfortable and well-located, enhancing my stay significantly. The round-trip flights were smooth, punctual, and offered good service. The included destination tickets were very convenient, providing easy access to major attractions. Additionally, the English-language guides and information were very helpful. Overall, the package delivered outstanding value, and I highly recommend it to anyone planning a similar trip.”

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Posted 7 months ago

“Lately I’ve been using Traveloka to do my job as a social media traveller and I would say that Traveloka is an underrated travel app that no one knows about. If you have the opportunity to travel to Southeast Asian countries, I highly recommend you to use this platform. It provides the latest and the best ticket prices compared to the other travel apps.”

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Posted 7 months ago

“I recently used Traveloka's tour package feature for a trip from Manila to Bangkok, and it was an exceptional experience. The convenience of booking everything in one go—round-trip flights, hotel accommodations, and meals—made planning effortless. The package offered excellent value, with all components seamlessly integrated into a single purchase. The process was user-friendly, and Traveloka's platform made it easy to manage my itinerary. The inclusion of meals and well-chosen accommodations added to the overall enjoyment of the trip. I highly recommend Traveloka’s tour package feature for anyone looking to streamline their travel arrangements and ensure a smooth, hassle-free experience.”

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Posted 7 months ago

“I recently flew from Jakarta to Brunei with AirAsia Indonesia, booked through Traveloka, and had an excellent experience. The flight was direct, which was incredibly convenient, and the ticket prices were very affordable. AirAsia Indonesia provided a smooth and comfortable journey with friendly service. Traveloka's customer service was outstanding, offering prompt and helpful assistance with any questions I had. The booking process was straightforward, and everything went seamlessly from start to finish. I highly recommend AirAsia Indonesia and Traveloka for a hassle-free and enjoyable travel experience.”

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Posted 7 months ago

“Traveloka really makes my trip become a valuable and amazing trip. I took a trip from Kuala Lumpur to Pekanbaru, Indonesia to explore the Melayunese culture that remains in Riau province. My children learnt a lot about their history and tribe heritage from another country. 5/5 stars for Traveloka”

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Posted 7 months ago

“I had a fantastic experience booking my flight from Bangkok to Brunei with Traveloka and Royal Brunei Airlines. The flight was direct, which was a huge convenience, and the ticket prices were very reasonable. Royal Brunei Airlines impressed me with their excellent hospitality and attentive service throughout the journey. Additionally, Traveloka's customer service was exceptional; their team was friendly and quick to assist with any inquiries. Overall, the seamless booking process and great service made this trip incredibly pleasant. I highly recommend both Traveloka and Royal Brunei Airlines for a smooth and enjoyable travel experience.”

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Posted 7 months ago

“Traveloka made my staycation from Jakarta to Bali for a week exceptionally smooth. Finding and booking the right flights and accommodations was effortless with their user-friendly platform. They provided clear options and useful information, which made planning a breeze. The airline service was excellent, and Traveloka’s customer support was prompt and helpful with any questions. Thanks to Traveloka, my staycation was well-organized and thoroughly enjoyable.”

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Posted 7 months ago

“Traveloka significantly enhanced my Umrah journey from Bangkok to Riyadh. The entire process was seamless, from finding suitable flights to managing my bookings. Their platform offered clear options and valuable information, making travel arrangements effortless. The airline service was excellent, and Traveloka’s customer support was both responsive and helpful, ensuring any questions were promptly addressed. Thanks to Traveloka, my Umrah pilgrimage was well-organized and spiritually fulfilling.”

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Posted 7 months ago

“Using Traveloka for my trip from Bangkok to the Philippines was a superb experience. The booking process was quick and hassle-free, and I found excellent flight options that fit my travel needs perfectly. The airline's service was outstanding, making the journey smooth and pleasant. Traveloka’s user-friendly platform and responsive customer support significantly enhanced my travel experience. I highly recommend Traveloka for anyone planning an international trip.”

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Posted 7 months ago

“Booking my shopping trip from Taiwan to Singapore through Traveloka was a fantastic experience. The platform offered a seamless booking process and great flight options that perfectly fit my schedule. The airline provided excellent service, ensuring a comfortable and enjoyable journey. Traveloka's efficient system and responsive customer support made the entire trip hassle-free and enjoyable. For anyone planning a shopping getaway, Traveloka is an excellent choice.”

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Posted 7 months ago

“I recently booked a flight from Jakarta to Padang using Traveloka, and I couldn’t be happier with the service. The platform made booking simple and straightforward, and the airline provided outstanding service throughout the flight. Traveloka’s seamless interface and efficient customer support made the entire process smooth and stress-free. I highly recommend Traveloka for its reliable service and excellent travel options.”

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Posted 7 months ago

“I recently booked a trip from Perth to Vietnam through Traveloka, and I am extremely satisfied with the service. The booking process was effortless, and I found great options for flights with excellent airlines. The travel experience was smooth, with top-notch service throughout the journey. Traveloka’s platform made everything convenient, from searching for flights to managing bookings. I highly recommend Traveloka for anyone planning a trip, as it truly enhanced my travel experience.”

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Posted 7 months ago

“I recently used Traveloka for my trip from Kuala Lumpur to Padang, and I am thrilled with the experience. The platform made the booking process seamless and straightforward. The airline I chose provided exceptional service, making the journey comfortable and enjoyable. Traveloka's user-friendly interface and reliable customer support truly enhanced my travel experience. I highly recommend Traveloka for anyone looking for efficient and top-notch travel arrangements.”

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Posted 7 months ago

“I’m incredibly pleased with my experience using Traveloka for my flight from Bangkok to Ho Chi Minh. The Student Price program has been a huge benefit, offering great discounts for international students like me. I’ve never faced any issues with Traveloka, and the service has always been reliable and straightforward. I will definitely continue to use Traveloka for all my future travel needs. Thank you, Traveloka!”

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Posted 7 months ago

“I’m extremely satisfied with my experience using Traveloka for my trip from Denpasar to Perth. Their Student Price program is a game-changer for international students like me, offering significantly discounted tickets. I have never encountered any issues while using Traveloka, and it has proven to be a reliable and convenient platform. I will definitely continue using Traveloka for all my future travel needs. Thank you, Traveloka!”

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Posted 7 months ago

“The flight from New Delhi to Bangkok with Air India booked through Traveloka was exceptionally satisfying. Air India provided excellent service with high comfort levels and a very friendly, professional staff. Every aspect of the journey, from check-in to arrival, was managed flawlessly. Traveloka deserves praise for partnering with top airlines. Their platform made booking easy and accessible, making it an ideal choice for lower-middle-class families. Highly recommended for a seamless travel experience!”

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Posted 7 months ago

“I frequently travel from Kuala Lumpur to Penang for work, and Traveloka has made the process incredibly smooth. Booking my flights weekly is hassle-free, with competitive prices and reliable schedules. The customer service is always prompt and helpful, ensuring any changes or issues are quickly resolved. The seamless payment options and detailed travel guides are just what I need for a stress-free journey. I highly recommend Traveloka for anyone looking for reliable and convenient travel solutions!”

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Posted 7 months ago

“I booked a flight ticket from Bangkok, Thailand to Manila, Philippines because I'd had several meetings with my clients there. The trip was so seamless and had no problems. There was no delay from the airlines and I went directly from Bangkok to Manila within 3 hours. I managed to go to the meeting room as soon as I arrived in Manila. The price was surprisingly cheap, around 3000 baht. But, one thing that bothered me was when I tried to go to the payment, the discount couldn't be used even though I paid with the right terms and conditions, the credit card.”

Helpful Report

Posted 7 months ago

Traveloka is rated 3.5 based on 413 reviews