Traveloka Reviews

“ Setelahnya saya langsung membuka aplikasi Traveloka dan terdapat pilihan refund atau booking ulang. ”

“ Setelahnya saya langsung membuka aplikasi Traveloka dan terdapat pilihan refund atau booking ulang. ”

“ No intention of resolving the problem (they charged DOUBLE the airlines actual fare), denied refund (in fact sent derisory offer by email at 00:39 which said if I didn’t respond within the hour it would be cancelled anyway). ”

“ They won't refund the full amount I have paid for, even if I just made and contacted their customer service in less than 6hrs from the time of booking. ”

“ You will never receive flight refund from them since the refund amount comes to you under Travel Credit Shells, and it's IMPOSSIBLE to claim these credits (they even add additional amount to the price of your new booking, while their app shows a much cheaper price, in order to have you paid more when claiming the credits!!) If you have issues with your hotel booking, Traveloka would not support you at all and let you deal with the hotel yourself. ”

“ They will never refund or assist you if there is any dispute. ”

“ Traveloka made a mistake on their listing, but it took too long to check (more than 72 hours despite me constantly prompting for updates) Finally, the update was given after the cancellation timeline, and they admitted that there was indeed ambiguity in the listing, yet refused to refund. ”

“ I have spoken to the airlines and they have said they money has been refunded back to the company a while back unfortunately they still blame the airlines. ”

“ Ticket was issued but they said it’s not issued with the airline they asked me to change the ticket or refund. ”

“ Uang Refund utk konsumen ditahan oleh pihak Traveloka lebih dari 100 hari setelah pihak maskapai telah mengembalikannya. ”