Traveloka Reviews

“ Traveloka's customer service is really dissapointing. When I faced a problem with my ticket, I tried to contact customer service many times, but the response was very slow and not helpful at all. The app needs faster and more responsive customer service. ”

“ What I love about Traveloka is how they treat their customers. There are a lot of promos, and the customer service is quite good. I once contacted their CS team for an update on my flight reschedule, and they were very helpful. I hope they continue to prioritize their customers and keep improving. ”

“ When I asked Traveloka's customer service about moving into another country, the customer service kindly explaining the whole process so I can understand the process step by step. ”

“ However, I got a bad experience with the service Traveloka had because they did not notified about my next flight to back to Malaysia, but luckily I got the plane so I'll just give Traveloka 4 stars. ”

“ I also experienced a bad customer service from Traveloka. ”

“ Traveloka delivered a seamless 5-star experience for my flight from Jakarta to Padang. Booking was simple and quick, with clear pricing and options. The flight itself was comfortable and on time, arriving in Padang ready to explore its culinary delights. I especially appreciated the helpful customer service, which answered all my questions promptly and efficiently. Traveloka is my go-to for future trips to Padang and beyond. ”

“ Exceptional customer service further enhances the booking process, making it smooth and hassle-free. ”

“ Customer service was top-notch, with prompt and helpful responses to my inquiries. ”

“ Customer service was prompt and helpful, addressing every query efficiently. ”

“ The package offered great value for money with high-quality service. ”