Traveloka Reviews

Name: Traveloka
Rating: 3.54

3.5 Rating 413 Reviews

62 %

of reviewers recommend Traveloka

Company Reviews

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Metrics

3.5

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

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Traveloka 1 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took a cultural trip to Japan on August 18, from Kuala Lumpur, Malaysia to Haneda, Tokyo. The flight was good, it went directly from Kuala Lumpur to Tokyo without going transit somewhere, and it really saves my time. The payment process was also satisfied me, and most importantly the price that really afford my wallet. How can you say no when some travel app says that you're going to Japan and going back with only 1800 MYR? But, there was one problem. Traveloka Travel Guides didn't really impress me because the information was not really helpful and Traveloka just took the information on the internet without literally took a trip there and report it in Traveloka Travel Guides. Could've been 5 stars, but it's okay.”

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Posted 7 months ago

“My trip became an unforgettable moment in my life because of Traveloka. I took a trip vacation from Bangkok Thailand to Seoul, South Korea. I've been a K-Pop fan since I was a kid and it was a dream trip to go to Seoul. My trip vacation became perfect because of Traveloka's handling of my ticket flights from Bangkok to Seoul, and from Seoul back to Bangkok. The price was so affordable especially for an undergraduate student like me. I saved money for this moment and I thank Traveloka to offer the best and the most valuable vacation trip I've ever had. 10/10!”

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Posted 7 months ago

“My experience with Traveloka was exceptional. As a new student at Udayana University, this was my first flight from Jakarta to Bali, and it went off without a hitch. The airline was professional, and the cabin crew was very friendly. The payment process through Traveloka was smooth and trouble-free, making my journey even more pleasant. Overall, I am extremely satisfied with Traveloka’s service and will certainly use it again in the future.”

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Posted 7 months ago

“My experience with Traveloka was excellent. The flight from Thailand to Taiwan, booked through their platform, went smoothly, with a professional airline and friendly cabin crew. Payment through Traveloka was hassle-free, making the entire process seamless. Everything went as planned, and I am very satisfied with Traveloka’s service. I will definitely use this service again in the future.”

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Posted 7 months ago

“I recently booked a flight from the UAE to Jakarta through Traveloka, based on a recommendation from a friend in Indonesia, and I’m so glad I did. The entire process was straightforward, and I found a great deal on my ticket. The flight was comfortable and on time, making my journey stress-free. Traveloka truly delivers on convenience and reliability. I’ll definitely be using it again for future trips and would recommend it to anyone looking to travel with ease.”

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Posted 7 months ago

“I recently booked a flight from Bali to Bangkok using Traveloka, and it was an excellent experience from start to finish. The platform made it incredibly easy to find the best deal, and the booking process was seamless. The flight was smooth, and I arrived in Bangkok ready to explore. As a digital nomad, I highly recommend Traveloka for its convenience and reliability—it’s the perfect tool for travelers who need flexibility and great service while on the go.”

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Posted 7 months ago

“I recently booked a flight from London to Berlin with British Airways through Traveloka, and I couldn’t be happier with the experience. The booking process was incredibly smooth, and I found a great deal on my ticket. The flight itself was quick and hassle-free, allowing me to enjoy more time at my destination. The cabin crew were exceptionally friendly and attentive, making the journey even more pleasant. I highly recommend Traveloka for anyone looking for an easy and efficient way to book their travels”

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Posted 7 months ago

“Thanks to Traveloka I finally got engaged. I planned to meet my girlfriend, she is Thai. So, she suggest me to use Traveloka to buy a ticket flight from Sweden to Thailand. I did what she said and it was the best decision I'd ever made. Traveloka offers the most cheap tickets ever. It has a lot of variety of flight tickets from around the world, including Sweden to Thailand. It was a tiring trip, but it's worth it because I'd met my beloved girlfriend. We had a great time at Bangkok, Thailand thanks to Traveloka that gives me the cheapest ticket flight. We finally got engaged and she'll become my wife soon. Traveloka's perfect, just like my girlfriend. Loved it!”

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Posted 7 months ago

“My recent experience with Traveloka was outstanding! I had a business trip from Lisbon, Portugal to Paris, France and I tried using Traveloka, which was recommended by my fiancée, Caterine. She suggested me to use Traveloka because she had an experience flying directly from Lisbon to Bali, Indonesia using the Indonesian travel app, Traveloka. Since then, I always use Traveloka for my monthly need trip to Paris and I thank Traveloka for offering the cheapest ticket flights. I highly recommend it to anyone who wants to travel as much as I do and trust me, it's been a worthwhile experience!”

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Posted 7 months ago

“I am a Moldovan, I planned a trip to Southeast Asia, Thailand especially. Thailand offers a good Tourism destinations along with Indonesia and Vietnam. I think these three countries is the leader of Southeast Asian tourism, and I trusted Traveloka to make my itinerary places to become the one that I’ll never forget. I had a great time in Thailand because of the first impression about how joyful booking a trip in Traveloka was. The airlines that associated with Traveloka was top airlines and amazingly the flight cost wasn’t that high which made me used Traveloka again from Thailand back to Moldova. I truly appreciated Traveloka because you made my trip become easier and cheaper. Good job!”

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Posted 7 months ago

“I recently booked a flight from Istanbul, Turkey to Cairo, Egypt through Traveloka, and I couldn’t be happier with the experience. The flight was incredibly affordable, which was a pleasant surprise given the quality of service. EgyptAir, the airline I flew with, exceeded my expectations with their outstanding hospitality and comfort. From the friendly staff to the smooth journey, everything was top-notch. I highly recommend Traveloka for their excellent deals and seamless booking process. If you’re planning a trip, give them a try—you won’t be disappointed!”

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Posted 7 months ago

“I recently booked a flight from Jakarta to Padang using Traveloka, and the experience was exceptional. The app’s user-friendly design made booking a quick and easy process. I appreciated the accurate flight information and timely updates. Traveloka ensured a smooth and hassle-free journey, making it my go-to choice for future travel.”

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Posted 7 months ago

“Traveloka has been my go-to app for booking trips for a few years now, including my recent journey frim Seoul to Bangkok. The app works well and offers a variety of choices for flights and hotels which impressed me. Traveloka never disappoint me, for sure. They often offers a discount promo that really helps me to save my money. Thanks to Traveloka I finally went to my hometown and spare a time with my beloved family.”

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Posted 7 months ago

“A week ago I flew from Indonesia to India after two weeks vacation in Bali, Indonesia. Bali is the most popular destinations among Indians. I booked a flight from Bali to India using Traveloka. I get it now why did Traveloka become the most popular travel appin Southeast Asia, especially in Indonesia. Because it offers the most affordable ticket pricing among the other travel agents. It also provide a lot of hotels in Bali started fron 3 stars to the luxury hotels. I also booked a hotel in Traveloka, it was OK but the picture in the app was outdated. I suggest Traveloka to update the hotels picture in the app.”

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Posted 7 months ago

“I recently used Traveloka for my trip from Jakarta to Japan, and it was a stellar experience. The app made booking flights and accommodations incredibly simple, with a user-friendly interface and efficient process. Real-time updates and reliable customer service added to the smoothness of the journey. Traveloka turned what could have been a stressful trip into a seamless adventure.”

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Posted 7 months ago

“I recently booked a flight using Traveloka for the first time from Jakarta to Melbourne, and the entire process from payment to check in exceeded my expectations. The booking interface was intuitive, and I appreciated Traveloka about the details_from baggage allowance to in-flight services-were clearly outlined. There were no hidden fees or unexpected charges at checkout, which made the experience stress-fee. The transparency and ease of use really stood out to me. I'll definitely be using Traveloka again for my future travels, because next week I'll go to New Zealand soon.”

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Posted 7 months ago

“I just returned from a trip from Manila to Japan, and using Traveloka made the entire experience exceptional. The app was incredibly intuitive, allowing me to book flights with ease and manage my travel plans effortlessly. The detailed updates and reliable support throughout my trip ensured a smooth journey. Traveloka truly made my post-holiday return as pleasant as the vacation itself.”

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Posted 7 months ago

“I recently booked a flight from Bangkok to Kuala Lumpur using Traveloka, and it was a fantastic experience. The app's interface was easy to navigate, allowing me to compare flights and choose the best option effortlessly. I was impressed by the seamless booking process and timely updates throughout my journey. Traveloka made my trip smooth and enjoyable from start to finish.”

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Posted 7 months ago

“I used Traveloka for a flight from Seoul to Bali, and the experience was outstanding. The app’s streamlined interface made booking a flight quick and straightforward, and I appreciated the detailed information and real-time updates. The entire process was smooth, and customer support was prompt and helpful. Traveloka made my long-haul journey hassle-free and enjoyable.”

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Posted 8 months ago

“I recently used Traveloka for a trip from Surabaya to Yogyakarta, and it exceeded my expectations. The app’s intuitive design and efficient booking process made organizing my travel effortless. I was particularly impressed with the real-time updates and excellent customer service. Traveloka truly made my journey smooth and stress-free, earning my highest recommendation.”

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Posted 8 months ago

Traveloka is rated 3.5 based on 413 reviews