Traveloka Reviews

Name: Traveloka
Rating: 3.54

3.5 Rating 413 Reviews

62 %

of reviewers recommend Traveloka

Company Reviews

Questions

Metrics

3.5

Based on 413 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Traveloka made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Traveloka 1 star review on 14th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Using Traveloka for my trip from Bangkok to the Philippines was a superb experience. The booking process was quick and hassle-free, and I found excellent flight options that fit my travel needs perfectly. The airline's service was outstanding, making the journey smooth and pleasant. Traveloka’s user-friendly platform and responsive customer support significantly enhanced my travel experience. I highly recommend Traveloka for anyone planning an international trip.”

Helpful Report

Posted 7 months ago

“Booking my shopping trip from Taiwan to Singapore through Traveloka was a fantastic experience. The platform offered a seamless booking process and great flight options that perfectly fit my schedule. The airline provided excellent service, ensuring a comfortable and enjoyable journey. Traveloka's efficient system and responsive customer support made the entire trip hassle-free and enjoyable. For anyone planning a shopping getaway, Traveloka is an excellent choice.”

Helpful Report

Posted 7 months ago

“I recently booked a flight from Jakarta to Padang using Traveloka, and I couldn’t be happier with the service. The platform made booking simple and straightforward, and the airline provided outstanding service throughout the flight. Traveloka’s seamless interface and efficient customer support made the entire process smooth and stress-free. I highly recommend Traveloka for its reliable service and excellent travel options.”

Helpful Report

Posted 7 months ago

“I recently booked a trip from Perth to Vietnam through Traveloka, and I am extremely satisfied with the service. The booking process was effortless, and I found great options for flights with excellent airlines. The travel experience was smooth, with top-notch service throughout the journey. Traveloka’s platform made everything convenient, from searching for flights to managing bookings. I highly recommend Traveloka for anyone planning a trip, as it truly enhanced my travel experience.”

Helpful Report

Posted 7 months ago

“I recently used Traveloka for my trip from Kuala Lumpur to Padang, and I am thrilled with the experience. The platform made the booking process seamless and straightforward. The airline I chose provided exceptional service, making the journey comfortable and enjoyable. Traveloka's user-friendly interface and reliable customer support truly enhanced my travel experience. I highly recommend Traveloka for anyone looking for efficient and top-notch travel arrangements.”

Helpful Report

Posted 7 months ago

“I’m incredibly pleased with my experience using Traveloka for my flight from Bangkok to Ho Chi Minh. The Student Price program has been a huge benefit, offering great discounts for international students like me. I’ve never faced any issues with Traveloka, and the service has always been reliable and straightforward. I will definitely continue to use Traveloka for all my future travel needs. Thank you, Traveloka!”

Helpful Report

Posted 7 months ago

“I’m extremely satisfied with my experience using Traveloka for my trip from Denpasar to Perth. Their Student Price program is a game-changer for international students like me, offering significantly discounted tickets. I have never encountered any issues while using Traveloka, and it has proven to be a reliable and convenient platform. I will definitely continue using Traveloka for all my future travel needs. Thank you, Traveloka!”

Helpful Report

Posted 7 months ago

“The flight from New Delhi to Bangkok with Air India booked through Traveloka was exceptionally satisfying. Air India provided excellent service with high comfort levels and a very friendly, professional staff. Every aspect of the journey, from check-in to arrival, was managed flawlessly. Traveloka deserves praise for partnering with top airlines. Their platform made booking easy and accessible, making it an ideal choice for lower-middle-class families. Highly recommended for a seamless travel experience!”

Helpful Report

Posted 7 months ago

“I frequently travel from Kuala Lumpur to Penang for work, and Traveloka has made the process incredibly smooth. Booking my flights weekly is hassle-free, with competitive prices and reliable schedules. The customer service is always prompt and helpful, ensuring any changes or issues are quickly resolved. The seamless payment options and detailed travel guides are just what I need for a stress-free journey. I highly recommend Traveloka for anyone looking for reliable and convenient travel solutions!”

Helpful Report

Posted 7 months ago

“I booked a flight ticket from Bangkok, Thailand to Manila, Philippines because I'd had several meetings with my clients there. The trip was so seamless and had no problems. There was no delay from the airlines and I went directly from Bangkok to Manila within 3 hours. I managed to go to the meeting room as soon as I arrived in Manila. The price was surprisingly cheap, around 3000 baht. But, one thing that bothered me was when I tried to go to the payment, the discount couldn't be used even though I paid with the right terms and conditions, the credit card.”

Helpful Report

Posted 7 months ago

“I took a cultural trip to Japan on August 18, from Kuala Lumpur, Malaysia to Haneda, Tokyo. The flight was good, it went directly from Kuala Lumpur to Tokyo without going transit somewhere, and it really saves my time. The payment process was also satisfied me, and most importantly the price that really afford my wallet. How can you say no when some travel app says that you're going to Japan and going back with only 1800 MYR? But, there was one problem. Traveloka Travel Guides didn't really impress me because the information was not really helpful and Traveloka just took the information on the internet without literally took a trip there and report it in Traveloka Travel Guides. Could've been 5 stars, but it's okay.”

Helpful Report

Posted 7 months ago

“My trip became an unforgettable moment in my life because of Traveloka. I took a trip vacation from Bangkok Thailand to Seoul, South Korea. I've been a K-Pop fan since I was a kid and it was a dream trip to go to Seoul. My trip vacation became perfect because of Traveloka's handling of my ticket flights from Bangkok to Seoul, and from Seoul back to Bangkok. The price was so affordable especially for an undergraduate student like me. I saved money for this moment and I thank Traveloka to offer the best and the most valuable vacation trip I've ever had. 10/10!”

Helpful Report

Posted 7 months ago

“My experience with Traveloka was exceptional. As a new student at Udayana University, this was my first flight from Jakarta to Bali, and it went off without a hitch. The airline was professional, and the cabin crew was very friendly. The payment process through Traveloka was smooth and trouble-free, making my journey even more pleasant. Overall, I am extremely satisfied with Traveloka’s service and will certainly use it again in the future.”

Helpful Report

Posted 7 months ago

“My experience with Traveloka was excellent. The flight from Thailand to Taiwan, booked through their platform, went smoothly, with a professional airline and friendly cabin crew. Payment through Traveloka was hassle-free, making the entire process seamless. Everything went as planned, and I am very satisfied with Traveloka’s service. I will definitely use this service again in the future.”

Helpful Report

Posted 7 months ago

“I recently booked a flight from the UAE to Jakarta through Traveloka, based on a recommendation from a friend in Indonesia, and I’m so glad I did. The entire process was straightforward, and I found a great deal on my ticket. The flight was comfortable and on time, making my journey stress-free. Traveloka truly delivers on convenience and reliability. I’ll definitely be using it again for future trips and would recommend it to anyone looking to travel with ease.”

Helpful Report

Posted 7 months ago

“I recently booked a flight from Bali to Bangkok using Traveloka, and it was an excellent experience from start to finish. The platform made it incredibly easy to find the best deal, and the booking process was seamless. The flight was smooth, and I arrived in Bangkok ready to explore. As a digital nomad, I highly recommend Traveloka for its convenience and reliability—it’s the perfect tool for travelers who need flexibility and great service while on the go.”

Helpful Report

Posted 7 months ago

“I recently booked a flight from London to Berlin with British Airways through Traveloka, and I couldn’t be happier with the experience. The booking process was incredibly smooth, and I found a great deal on my ticket. The flight itself was quick and hassle-free, allowing me to enjoy more time at my destination. The cabin crew were exceptionally friendly and attentive, making the journey even more pleasant. I highly recommend Traveloka for anyone looking for an easy and efficient way to book their travels”

Helpful Report

Posted 7 months ago

“Thanks to Traveloka I finally got engaged. I planned to meet my girlfriend, she is Thai. So, she suggest me to use Traveloka to buy a ticket flight from Sweden to Thailand. I did what she said and it was the best decision I'd ever made. Traveloka offers the most cheap tickets ever. It has a lot of variety of flight tickets from around the world, including Sweden to Thailand. It was a tiring trip, but it's worth it because I'd met my beloved girlfriend. We had a great time at Bangkok, Thailand thanks to Traveloka that gives me the cheapest ticket flight. We finally got engaged and she'll become my wife soon. Traveloka's perfect, just like my girlfriend. Loved it!”

Helpful Report

Posted 7 months ago

“My recent experience with Traveloka was outstanding! I had a business trip from Lisbon, Portugal to Paris, France and I tried using Traveloka, which was recommended by my fiancée, Caterine. She suggested me to use Traveloka because she had an experience flying directly from Lisbon to Bali, Indonesia using the Indonesian travel app, Traveloka. Since then, I always use Traveloka for my monthly need trip to Paris and I thank Traveloka for offering the cheapest ticket flights. I highly recommend it to anyone who wants to travel as much as I do and trust me, it's been a worthwhile experience!”

Helpful Report

Posted 7 months ago

“I am a Moldovan, I planned a trip to Southeast Asia, Thailand especially. Thailand offers a good Tourism destinations along with Indonesia and Vietnam. I think these three countries is the leader of Southeast Asian tourism, and I trusted Traveloka to make my itinerary places to become the one that I’ll never forget. I had a great time in Thailand because of the first impression about how joyful booking a trip in Traveloka was. The airlines that associated with Traveloka was top airlines and amazingly the flight cost wasn’t that high which made me used Traveloka again from Thailand back to Moldova. I truly appreciated Traveloka because you made my trip become easier and cheaper. Good job!”

Helpful Report

Posted 7 months ago

Traveloka is rated 3.5 based on 413 reviews