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Travel Trolley Reviews

1.5 Rating 384 Reviews
B-
Happiness Grade
B-

Customer Service - Average

66.67%
Industry Average
Our Flight to NYC was cancelled/changed beginning of December. I phoned and only had to wait 5 minutes on the phone to be answered. I was sent and email that I had to confirm I wanted a full refund. I then waited 2 weeks gave them a ring only waited 5/6 aain to be answered. They said it had been processed and should be with me in 7/10 working days. They were true to their word. I received my refund. Very happy with the customer service
posted 4 years ago - Carol
Brilliant service always deliver, e-tickets come through straight away , great prices and reliable why go any where else , thanks for refunds ect .
posted 4 years ago - Anonymous
Have booked my ticket with them twice. Very competitive rates overall. The Second time my flight got cancelled due to Covid 19. The agent called me himself and confirmed the refund. Happy with the service and will sure be using again.
posted 4 years ago - Anonymous
I spoke to Customer Service, Mr Vince this afternoon in Travel Trolley.
posted 4 years ago - O. Adeniji
I am very pleased with the service I have received. This is the second time I have used your company and will definitely recommend you to my friends and colleagues. Once Again Many Thanks. Vinay
posted 4 years ago - Vinny
Very proffesional , top of the line customer service and a very trusted travel agent which i have booked through several times without any probelems very reasonable fares through Travel Trolley. Regular customer.
posted 4 years ago - M.h
Very nice service
posted 5 years ago - Anonymous
Very good service, competitive pricing and prompt receipt of ticket. I have still to take my flight so , based on the above, I'm confident that it will live up to the service I've so far enjoyed.
posted 5 years ago - Gill Green
It was my pleasure book with Travel Trolley had a great experience last year my brother booked with them.He told me tha they got good customer service I wasn't sure before but really like service.hopefully book again with them and will recommend friends and family Kind regards Ajmal
posted 5 years ago - Ajmal
Best price tickets. Always good service & prompt reply.👍👍
posted 5 years ago - Kay