“I was a bit trepidatious. And it started painfully (I don’t know my phonetic alphabet!) but Tajir Sanjay helped me. I’d called because I’m searching for flights to Vancouver I couldn’t easily find ones that were changeable without fee and that had hold luggage. So I was wasting a lot of time on line. He helped me find direct and non direct flights then we exchanged emails to verify name etc and pay whilst I was still on the phone. Took a while but we’ll spent. He was very helpful so now I just have to hope the ticket comes and it’s trouble free”
“Kyle Roberts (Sales Team) has provided me with excellent customer service. He personally contacted the airline on my behalf updating the date birth which was in correct on the booking.
He's a star and I really appreciate all the help.”
“Mr. Kyle Roberts helped me solve the inquiry immediately - calling the support is a go-to-option. I was sceptic because I have not received any replies to my prior emails from the support but once i got hold to him, he assisted very well. Thank you.”
“Happy to give 5* rating to Abdur Rehman for handling my issue effectively. Needed to book an additional ticket with my existing booking and he got it all sorted. Thank you Abdur”
“Misha, the Hotel Consultant from Travelup, helped me out with my hotel stay, she followed up with my requests and kept me informed. I made the reservation with Travelup at a great price, the next day I called the Hotel and they confirmed that my reservation was received. Great customer service. I would definitely recommend Travelup.”
