“My flights were cancelled because of BA flights suspension to Pakistan, Islamabad. However, TravelUp made sure I got an alternative fight for the very next day with Qatar Airlines with no extra cost. Very Happy and many thanks to Gareth Daniel, my Travel Agent. Thumbs up and 5 stars!”
“Travel -up was a good company since day one
of my use back to years a go .
In this occasion I like to thank Mr F. shikh
For his help till the problem was solved.”
“Thanks to Daniel Gareth for helping to secure seats so we can all travel together as a family. My mind is at rest now and can look forward to our trip”
“My flight got cancelled but one of the members from Travel up called Junaid was amazing. He supported me and re arranged my new ticket as per my schedule. He made sure all my questions got answered. Received great customer service.”
“Great service received from Lisa Jane who was able to sort us with new flights after the flight operator cancelled our original flight. Lisa Jane was super helpful and went above and beyond to ensure our options were explored and a suitable one confirmed. Great service - thank you Lisa Jane”
“I've never used or heard of TravelUp before and so was a bit apprehensive about booking with them. But the price was excellent and the engagement to book worked out just fine, it's just not the same as other travel sites.”
“Good customer service provided by KYLE ROBERTS. friendly and helpful upon communication and sorting the issue.
knowledgeable and knows perfectly what he is doing.
I recommend everyone to use the service.
many thanks”
“I wasn’t thrilled about the last minute cancellation of my flight but it was sorted as best as could be by the customer services from travel up called Nash Davies.”
“BA cancelled our flight, and not very responsive or helpful in sorting it out. Russell and Muhammad Ibrhim took up the slack for BA and shorted everything. Then when BA failed to send tickets and were cutting of calls to the helpline Travel up helped again. We would have been really stuck without them. They appeared to be working far more hours than they advertised. The communication was excellent and they didn't let us down. BA could learn a lot from them.”
“Booked HOTEL ONLY through travel up and paid the deposit. Paid the remaining balance two weeks later. I wasn’t able to pay online and emailed the company who generated a new payment link for me a few hours after email (Faraz Ali) around 4am. I called the hotel at 12pm to confirm booking and they had my reservation details. I was relieved, especially after seeing the negative reviews. Glad I booked with them. I saved over $3,000!”
