“I was bit confused about check in baggage weight and wanted to query about the weight of connecting domestic flight. Mr. NASH CLEARED and solved my query. Tks .
I am happy ,will get the same weight 2 × 23 bags per person.”
“Taha was very helpful sorting some flights for us 1 with & 1 without baggage.
Wouldn't normally review until after the flights, let's hope I won't get hit with any unseen additional charges!”
“Good customer service from Abdur, he was polite and helpful enough. Not sure about Travelup themselves will have to see, wouldn’t usually review until after service received, but Abdur was insistent”
“If I could leave zero stars I would. Not only was my issue not resolved for 6 weeks I had to pay more for a fare increase as a result. I will never use travel up for any future flights and will ensure as many of the people I know are aware of my unacceptable experience.”
“BA cancelled flight to Doha a day before we were scheduled to fly out the admin team and ABDUR REHMAN were responsive and sorted an alternative flight very quickly and hassle free.”
