“Absolutely horrible experience. Wrong phone number on the booking form and when i did get through after a long wait i was told to e mail.
Car reservation was made but i go no detail back on which car company the booking was with
i called again and the agent hung up the phone on me.
Terrible. I will never use them again. Very rude and poor product.”
“Good customer service when ba cancelled my connecting flight one phone call to Fleming Grayson from customer services he sorted it out within 15 minutes”
“Excellent service by Sofia Smith: prompt, attentive and proactive, and sorted out my booking within 10 minutes. It's refreshing to deal with a person, than auto-generated voice prompts. Highly recommended!”
“Very easy to deal with and a lot cheaper than other greedy travel agents even without the £10 voucher
Docs received immediately after payment and no probs
at the airport”
“Do appreciate good service provided by Fleming Greyson. He has reached out to me to resolve my query, in a very professional manner, good communication, and quick response.”
“Fleming Greyson was extremely helpful in rerouting my return flight within 24 hours when I was unable to take the current route booked. Very helpful and swift. Thank you!”
“Hi my agent was Emma Chloe and she was so efficient and seemed as if nothing was of a bother. She sorted out our accommodation for the dates we required with ease. She replied to any questions/queries straight away and i will be looking to use them again.”
“Hi Everybody.
If you have a problem re schedule changes , request for Fleming Greyson , to help you , personally.
Had a long standing problem with INTERJET changes , solved by him.
Thanx”
“Travelup costumes servic/Sofia been very helpful with changing time with my flight and issuing new E-boarding passes straight away. Keeping me an update with with travel schedule.”
“The travelup customer service are kind.
Janki you been very helpfull thankyou very much for quick responds and informing me about flight changes.
Thanks for the quick responses.”
