“Hello
I had an issue with making the online payment. I spoke with Lisa in customer support who was very helpful. She sent me a link to make the payment.
The payment went through.”
“Shaikh Omar helped work issues where TravelUp couldn't provide the itinerary shown by KAYAK. He came up with an acceptable option and was supportive in the follow-up details.
I'm disappointed that TravelUp couldn't provide the KAYAK itinerary when I went straight from KAYAK on their link.”
“Shaike was very efficient in finding a fight for me to Costa Rica. He told me that it would be possible to change the dates should it become necessary. He confirmed this in an email to me as well.”
“I was in touch with the agent Vincent. He was very helpful and did all he could to reschedule a flight that was cancelled by the airline. I would recommend and use again.”
“The experience was concerning at first because booking would not go through.
Faraz Ali generated a link and he helped me get the reservation through.
Very odd process, but then again it is a UK Company.”
