“Very happy with the agent ''Samson Samuel'' who helped me today with my booking. He is an asset to the company . Very smooth experience and he did it all for me so there was no hassle !
Good luck 🙂”
“I used travelup to book flights several months before I was travelling, however the flight companies have a habit of tweaking the times of flights, which you then usually have to confirm. When I couldn’t find one of my flights, I contacted travelup and Roy Edwards promptly responded and sorted it out. Thank you.”
“Harley, the hotel consultant helped me when our plans were changed due to poor health. He is the only person across all our bookings that helped. Thank you for making things easier for us Harley”
“During the check-in hotel team requested a surcharge in amount of 50% of my original booking price that I paid online. TravelUp resolved this issue very quickly. A few emails back and force and we got checked-in without any surcharges. Thanks Harley Winget for helping us to resolve the issue.”
“I couldn’t of asked for a better service from travel up. I got an immediate response from Asif and he was so kind to help me change my flight to a more convenient date and go through all the options with me.
I will definitely be booking with travel up again for this reason!
Thank you SO much for making my travel stress free :)”
“Booked tickets this morning but unfortunately put wrong date of birth. Tried to contact customer service long wait probably acceptable but they were few member of staff who literally cut the phone after hearing query. After while one of staff
Samson Samuel Got connected and he gently helped me to sort tickets things out. I really appreciate his efforts. Thanks alot 😊”
“ASAD KHAN has an been an absolute Pleasure. Helped me with my booking even though I was messed around by the airline he did all he could to help. Above an beyond! Really appreciate the effort.
Thank you.”
“Brian at TravelUp was extremely helpful in liaising with BA to extend my trip by one day. My outbound flight had been delayed by 25 hours so that messed up my travel itinerary.
Thank you Brian.”
“Extremely efficient company, so responsive to making changes when airline cancelled again. Great service. Asad Khan was so quick to respond to my emails, well done.”
“I made a hotel booking that's "non refundable" and realized I put the wrong dates 10 minutes later. I urgently contacted Travelup to update these dates and a consultant named Faraz Ali assisted me by contacting the property and arranging the dates to be changed. This was all done within 24 hours and I thank Faraz for this!!”
