“My agent, Kyle Roberts, did a fantastic job in rebooking my BA cancelled flight from Marseille to Heathrow. He got me on a direct flight on the same day without any fuss but lots of work on his part, and no additional charges. I will use Travel Up again, for sure.”
“Kyle Roberts listened carefully to my issue and offered a solution. I needed to change a flight. My original flight has now been cancelled and I am awaiting a voucher for the full cost, so that I can rebook at a better time. Thank you!”
“my enquiry was answered quickly and efficiently, giving me peace of mind regarding my luggage allowance. So very well done Sean Samson from travel up”
“I understand there are some negative review, so when I got message from BA that my return flight got cancelled, I was in a bit panic as the phoneline was far too busy and very long que waiting. So I decided to send an email to request a new flight.
I was so impressed by the speed of response, within 24 hours , I got a reply and got an offer of alternative flight without any problem. Supper smooth and excellent service. So maybe use email will be a better option. I will definitely recommed Travelup with confident . Their price is very competative as well. Thank you for your support.”
