“After the cancellation with BA and multiple times if calling travel up i couldnt find a solution. Until kyle roberts pick up my call and found the solution directly. He is the best to contact into those situations.”
“Had a flight cancelled by BA
After an awful pointless call with BA
Got in contact with Kyle Roberts at Travel Up
Total legend, did all the leg work and got us booked on the same day
Really saved the day
Would definitely recommend”
“Mr Kyle Roberts thank you so much for helping me rebook my flight after BA cancelled twice without your help my travel would not be possible thank you sir”
“Hi I've just been dealing with a Travelup employee, Lisa Jane who has very efficiently rescheduled my cancelled flight. Many thanks for an easy transaction.”
“After 48h of waiting for my confirmation and voucher, Faiz was the first one who kept his word and made sure I received them with minutes. I was really fortunate to reach him.”
“Having a flight cancelled by BA ! It took them five days to let me know to go back to Travel up.
Lisa -Jane answered my call after a short wait and spent all afternoon getting me another flight.
Thank you - great customer Service Lisa 👍👌”
“Lisa Jane did a great job of rebooking our flights quickly and efficiently following a flight cancellation by the airline and she also sent confirmation emails quickly. Thank you”
“Travelup did a good job with my hotel booking. No issues and they were helpful. vimal.Kishan Was my agent and he did a good job getting me the information I requested. Thank you!”
“Excellent customer service by Agent zunaid. He was very efficient to solve the issues of the customers. My flight was cancelled by airlines and i have informed zunaid about this issue within 2 hours he resolved the problem and he has arranged me an alternative flight. very impressive, great service.”
“Hi i have been trying to make a payment for aflight sameer was so patient .. and happy to hold the line .. even when i gave up he kept in touch and i have niw finally got payment made ..again sameer called me straight back .. asset to your company..thank you sameer.”
