“Although the wait time was a long time. Once we finally got through Samson was a great help, we got to add an extra person to our ticket and he did it all for us. I got my e ticket and confirmation in no time too.”
“I did a lot of research for a flight and TravelUp was the best price on the market.
Booking was simply and no nonsense, just how it should be.
Customer service was very helpful when I telephone them to ask about some further information.
I will definitely use these guys again.”
“Excellent customer service by Nash Davies. Very efficient and quick responses to the questions I had. Explained the whole process of selecting and booking plane seats and had patience for me during the call. I appreciate his dedication to his work and wish him well. Thank you Nash.”
“I will be honest I will never book with TravelUp again because it took me more than hour to be connected with an agent who could actually do something and for that hour I had to listen to the music on the line and ad how amazing TravelUp is which after 30 min wait became torture.
However, COLIN RICHARD was very quick once my call reached him and really helped and calmed me down. So I am very grateful for his help and for resolving everything super fast! If not for Colin I'd honestly explode.”
“Nash Davies you’re amazing. Thank you for sorting out our cancelled flight. You’re the only one who managed to help me out after weeks of stressing about it. Now I can relax & look forward to our holiday. Thank you so much. Excellent customer service.”
“Very happy booking my holidays with Yasir from Travel Up. He was very helpful and gave me the best deal. Thanks again Yasir. I would highly recommend.”
“After my flight was cancelled, I tried to get through to the airline directly multiple times with no success, however, Travel Up was able to help me rebook my flight right away. Nash Davies, in particular, was very courteous and efficient and helped me rebook my flight right away.”