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Travelup Reviews

3.9 Rating 3,301 Reviews
75 %
of reviewers recommend Travelup

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Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 1 star review on 18th October 2023
Phil Betteridge
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 20th September 2022
Anonymous
32
Anonymous
Anonymous  // 01/01/2019
The price was beaten by all other companies I checked including the airline Great service as well by sameer akhter the booking agent.
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Posted 2 years ago
Although the wait time was a long time. Once we finally got through Samson was a great help, we got to add an extra person to our ticket and he did it all for us. I got my e ticket and confirmation in no time too.
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Posted 2 years ago
It was very good, helpful. The guy i was talking to was was very nice. His name was Sameer Akhtar. Iam very happy.
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Posted 2 years ago
The customer service rep, Junaid Ansar, that I spoke to was really helpful though my query could not be resolved over the phone.
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Posted 2 years ago
Again thank you Samson Samuel for the great service and booking in my ticket. You are a star.
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Posted 2 years ago
I did a lot of research for a flight and TravelUp was the best price on the market. Booking was simply and no nonsense, just how it should be. Customer service was very helpful when I telephone them to ask about some further information. I will definitely use these guys again.
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Posted 2 years ago
Junaid was fantastic
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Posted 2 years ago
Excellent customer service by Nash Davies. Very efficient and quick responses to the questions I had. Explained the whole process of selecting and booking plane seats and had patience for me during the call. I appreciate his dedication to his work and wish him well. Thank you Nash.
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Posted 2 years ago
Thank you to Nash Davies he was a great help , at travelup. Very good customer sevice was provide by him
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Posted 2 years ago
Sana Altaf provided excellent customer service. She helped me resolve my requests in a very helpful way.
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Posted 2 years ago
sana is very healpful lady and the price of ticket not very expencive.
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Posted 2 years ago
I will be honest I will never book with TravelUp again because it took me more than hour to be connected with an agent who could actually do something and for that hour I had to listen to the music on the line and ad how amazing TravelUp is which after 30 min wait became torture. However, COLIN RICHARD was very quick once my call reached him and really helped and calmed me down. So I am very grateful for his help and for resolving everything super fast! If not for Colin I'd honestly explode.
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Posted 2 years ago
Nash Davies you’re amazing. Thank you for sorting out our cancelled flight. You’re the only one who managed to help me out after weeks of stressing about it. Now I can relax & look forward to our holiday. Thank you so much. Excellent customer service.
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Posted 2 years ago
Very happy booking my holidays with Yasir from Travel Up. He was very helpful and gave me the best deal. Thanks again Yasir. I would highly recommend.
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Posted 2 years ago
Thank youuu JUNAID ANSAR for your help you’ve been amazing :)
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Posted 2 years ago
Kyle was very patient and kind. And also gave me a £15 discount. I was happy with my booking.
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Posted 2 years ago
Dealt with Nash Davies He looked after me when our flight was cancelled by BA. Sorted out my refund with no squabble. Thanks Nash!!
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Posted 2 years ago
After my flight was cancelled, I tried to get through to the airline directly multiple times with no success, however, Travel Up was able to help me rebook my flight right away. Nash Davies, in particular, was very courteous and efficient and helped me rebook my flight right away.
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Posted 2 years ago
The customer service fellow was very polite and helpful
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Posted 2 years ago
Nash was great no problems very efficient.
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Posted 2 years ago
Travelup is rated 3.9 based on 3,301 reviews