“Taha Siddiqui was IMMENSELY helpful. I had been struggling to book my tickets online so I called TravelUp, Taha contacted admin for me, kept me updated every step of the way and guided me through the whole process until I had paid for the tickets and they had been confirmed. He was understanding, patient and extremely polite - outstanding customer service by Taha. I'm very grateful for all his help, :).”
“Taha Siddique, the agent I dealt with, was very patient and answered my queries very well. I have nothing but admiration for his skills. However, the rest of the service has been abysmal. I paid around 16 hours ago and have only just received my e-ticket after numerous enquiries. This is not a good service and I will not be recommending it.”
“Very afforadable site, while it took me a bit to understand how to navigate (how to pay the remainder and get a receipt) the staff were very efficient to get back to me! Thank you Faiz Sheikh for your help! Much appreciated.”
“SANA ALTAF is the lady who helped me. I was very pleased with her service she was patient, calm and very friendly. I was impressed with her knowledge and excellent customer service.”
“They helped me book over the phone. The agent, Sameer Akhter could not be more helpful. He was patient and helped me through every booking step. I've only just booked, so have not had any queries, but up to this point the service has been extremely good.”
“The experience was concerning at first because booking would not go through.
Faraz Ali generated a link and he helped me get the reservation through.
Very odd process, but then again it is a UK Company.”
