“The agent Nash was very kind in helping us find alternative flights and found us a really good replacement flight. He was patient, professional and helpful in his service. Would recommend him again for other queries.”
“I had to contact Travelup after I made my booking and payment as two payments were taken instead of one. A member of the team
Faraz Ali relief to me the following day to say a refund had been made and would be in my account within the next few days. It actually was the next day. Good, quick reply and action thank Faraz Ali and Travelup”
“I was having problems booking my tickets online, when I rang the customer service line and spoke to Kyle he was very helpful and did an excellent job very patient and professional. I would highly recommend travel up.”
“Threatened to cancel ticket unless we reviewed his performance.
Interrupted me every time I spoke.
Very poor service from TravelUp and Abdur Rahman.
He was able to find the flights we found online which seemed to be an issue for everybody else working for TravelUp.”
“Sana Altaf was very helpful and efficient in regards to booking my ticket. She is friendly, professional and easy to talk to. Thank you for all your help.”
“Abdur Rehman was very helpful in finding flight deals in line with what was convenient for me and had communication whenever I needed it. Most helpful person I spoke to with Travel Up”
