“My mother's flight was cancelled British Airway, I was informed by BA to re-schedule my flight with TravelUp. Unfortunately, the two advisors I spoke to did not do their job effectively, however, I spoke to Nash Davies, and he was very attentive to my issue and found a solution which enabled me to re-schedule my mother's flight. He is a asset yo your company.”
“Lisa Jane was accommodating, she explained various options, and mananged to get me a cheaper flight compared to the one I saw on the website. Thank you, I am grateful for your support!”
“I had a flight cancelled recently and Asad Khan and all the other people I spoke to at TravelUp were most helpful in getting it rescheduled for me. Frankly, I was quite worried but they dealt with the matter professionally and promptly. I would have liked the schedule change department to be open on Sunday so I didn’t have to have the agonising wait till Monday to find out when if my rescheduled date can be confirmed but other than that it was a good experience with TravelUp.”
“We spoke with Faiz Sheikh and he was very helpful and answered all our questions . He was polite and guided us through the booking process. He stayed on the telephone line until we had a confirmation number.
He treated us with politeness and respect.
It was a nice experience.”
