“Fine if all goes well and there are no issues
Once there are problems with the airlines then long wait times and poor service resulting in unwanted stress
Call centre staff incredibly poor”
“Milo Grey was great in processing my cancellation but the company deserves 1 star because I am waiting over 8 weeks now still haven’t received my refund. This is a scam alert.”
“One of my flights was cancelled by airline. Another flight was offered. Contacted Travel up and dealt with the change very quickly. Good promy responce from the telephone staff. Confirmation email sent with updated information within twenty four hours.”
“Junaid was very courteous, helpful and efficient in booking a multi city itinerary over the telephone. Excellent service combined with a good quotation so very recommended”
“ALEX VICTOR.........has been absolutely a great help. I should say that I was a bit slow in picking things up....but this gentleman had been absolutly patient with me. Thank you so much for your help. Mission accomplished.”
“BA flights cancelled on numerous occasions, and I’ve had the pleasure of dealing with Ayesha from Travelup. She got my flights changed with ease. She is an asset to Travelup. 10/10 amazing service”
