“Quick response and action from Travel Up- Samson Samuel on my flight cancellation. Please keep up the good work and customer service.
Thank you,
Stefanie”
“Had not received my e-ticket from a booking i had made some hours before. Called the number and got through to Sana Altaf, she said it had come in now and she forwarded instantly. All Sorted. Wish it had happened automatically within the 3 hour window i was told when i paid for the booking.”
“I booked a ticket via travel up. Unfortunately the airline changed the schedule. TravelUp phone line was dreadfull. Utterly useless. Zero Stars. However, I emailed back the agent who informed of the change and thankfully he dealt with the issue immaculately.
Asad Khan was courteous and communicated with me excellently. He got the flights sorted to my new preferred dates. Got the ticket issued and the new ticket over to me. Thank you so much Asad Khan.
A problem solved. TravelUp needs to improve its phone customer services.”
“I had an issue with my flight, but Mr Muhammad Ibrahim was so helpful and sorted the issue for us. He went out of his way to make sure we were satisfied. I ll definitely book with them again:)”
