“A bit of a wait on the phone (having tried email) but once I spoke to Muhammed Ibrahim he was able to resolve the issue of a flight cancelled by British Airways very quickly and helpfully. Happy to recommend them.”
“Kyle Roberts is an excellent asset for the company. Really polite, very helpful and genuinely going out of his way to provide an excellent customer service. Scores 10/10🙂”
“Tahir sajjad was very corporative and polite. He responded very well to all my querries and helped me to book my tickects. Overall process was calm and easy.”
“Lisa our agent was brilliant yet again. Been booking through her yet again and she is very efficient and emails you various choices of flights instantly with prices and you choose which suits you best and she does the rest.
You can email to call you back and she always does.
Really happy with the service.”
“MUHAMMAD.IBRAHIM, was very helpful when I was looking to rebook a flight that cancelled on me by British airways. However, this was my 2nd attempt to contact travel up as the first was unacceptable, the whole process was long and I've had to spend a lot of my work time sat on hold which is obviously not great.”
“We had a very good experience. Our flight was cancelled by the airline. Nash from TravelUp helped with the re booking. We contacted via email and the response was quite good. Managed to get the rebooking done smoothly.”
“Excellent support given by Nash Davies.
He was very efficient and considerate while rebooking my tickets. Gave multiple options and did prompt booking. Very good service”
