“It is a difficult time at the moment and I had a bit of a wait to get through but once I was able to speak to my agent, Fleming Grayson my problem was resolved”
“I had booked tickets via Travel up, however the airline made changes to the flight times. When I called Travel up customer care, I spoke to Fleming Greyson, he was quick to pick up the issue and negotiated with the airline to rebook tickets at no extra cost. New itinerary was sent out in less than 30 minutes. Appreciate the quick and hassle free turnaround. Thank you.”
“Customer service is excellant. They are polite and helpful .The respond to their customers politely and help in booking and vivo g a detailed choice in connection with price and flights.”
“Good customer service when ba cancelled my connecting flight one phone call to Fleming Grayson from customer services he sorted it out within 15 minutes”
“Hi Everybody.
If you have a problem re schedule changes , request for Fleming Greyson , to help you , personally.
Had a long standing problem with INTERJET changes , solved by him.
Thanx”
“Travelup costumes servic/Sofia been very helpful with changing time with my flight and issuing new E-boarding passes straight away. Keeping me an update with with travel schedule.”
“I am extremely satisfied with the service They are very polite and helpful to their customers. If there is any matter of concern or any problem in connection with booking or revising the itinerary which crop up unexpectedly the travel up customer service respond and help resolve the matter promptly”
“My cancelled flight was transferred to another airline. My query about about the baggage was not picked up by the company for over two weeks as it was on an open office system? Travelup needs to sort this out in house.Once i managed to contact Fleming Greyson he apologized for this confusion and dealt with the problem very quickly.”
