“The process to book at hotel through travel up was very smooth.
I would recommend contacting them through email for faster service with any changes or accommodations.
Harley Winget Was extremely helpful with updating my booking and went above and beyond with all of my request. She definitely made this process very clear.”
“I would like to state that Kyle Roberts who helped me through my booking was most helpful, and give him ten stars not five...
Esther Burman & John Finlayson”
“Kyle is the Man.. he made me feel so comfortable and answered all my doubts. I didnot feel to be rushed and i was made assured my desicions were right because kyle is always there to guide you.”
“Thank you for sending me the link to share my review!
I'm super happy with the service I received from Mr.Kyle Roberts, I must say a BIG THANK YOU for Kyle he did sorted my travel needs as I wanted, his professionalism and caring for customer is outstanding I'm truly đź‘Ź Amazed
Thank you once again. Please keep up the good work .”
“Great customer service. The flight we was originally booked onto was cancelled and the equivalent alternative didn’t leave us much time to reach out connection flight as we have a badly and all the extra gear that comes with them. Travel up found us a direct flight to our connecting destination and upgraded us to that flight free of charge within 24hours. Great service and very informative with everything going on”
“I spoke to Michelle Vincent regarding my request to change the flight date. Michelle was highly patient and customer centric. because this was an unconfirmed business trip, I have a lots of moving parts before I could make a decision. Michelle was extremely quick at getting back. We initially spoke over phone and the rest of the communication happened over emails, I must say the email response time is great and I was able to get my flight change with very less effort than I thought it would be.”
