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Travelup Reviews

3.9 Rating 3,304 Reviews
75 %
of reviewers recommend Travelup

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Anonymous
Anonymous  // 01/01/2019
Best service i ever had , in any how i cancelked my flight according to my terms conditions i could not get refund back but , my nash davies gave me a quick service and gave me voucher with same amount so i can fly another time , good service great price . Thanks mr nash
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Posted 3 years ago
Excellent service provided by Junaid Ansar who helped in searching the best flight.
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Posted 3 years ago
Junaid ansar was a fantastic person. Helped me to book my ticket from a-z amazing service. Brilliant!
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Posted 3 years ago
Good customer service and knowledgeable staff especially Junaid. Thanks for your help with my booking.
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Posted 3 years ago
Junaid was very helpful, thank you
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Posted 3 years ago
They are working hard to find us the best flight at the best price.
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Posted 3 years ago
Junaid Ansar was extremely helpful and booked our flights with ease and patience, and also providing us with a very good deals and flights. once again thank you very much for the service 10/10.
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Posted 3 years ago
Dear Nash I had good customer service & he make Ey easy sort my problem flight cancel .
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Posted 3 years ago
Kyle Roberts has been very patient with me in trying to get flights to suit me between Iran and Istanbul. He is very thorough and careful. Good service Thank you!
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Posted 3 years ago
Your staff abdurehman was very helpful ,kind and patience which made booking very easy for me . A very big thank you for him . Wish him all the best
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Posted 3 years ago
Very good customer services and very helpful
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Posted 3 years ago
One of the worst experiences ever. I had a flight booked for Glasgow to Delhi on 14th and wanted it to be changed to 22nd, more than 45 days before the travel. The guys wanted to charge me an additional 250 pounds, even when I could see that there was no significant increase in the ticket rates on their site. So, I had to cancel my booking with them. Firstly, for a 500 pounds ticket, they only refunded 350 pounds even though I had chosen for refundable option during booking. But, it seems that when they say refundable it does not include something called a convenience fee. Anyway, I canceled my ticket nonetheless, and it's been more than 45 days, and am still waiting for my refund. Not sure what kind of business are they running. It's nothing if not sort of a scam.
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Posted 3 years ago
JUNAID ANSAR Was helpful though the wait was long and it took long to get the answers to my request
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Posted 3 years ago
Travelup do not respond to email enquiries. However, Aymen was very helpful eventually.
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Posted 3 years ago
Post sale customer service was very good, they tried to contact me and only were unable to do it first time because I gave them the wrong contact number. Once that was corrected they tried to establish contact again, were straight forward with voucher I had left from a previous purchase and what else was needed to rebook. Generally very happy with the service on this occasion
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Posted 3 years ago
Kyle Roberts is very good and I'm happy with him
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Posted 3 years ago
Very helpful. Thank you.
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Posted 3 years ago
Junaid tried his best, but it is frustrating that online prices are for tickets without flexibility (which is crazy during this pandemic) and when Junaid searched for a flexible ticket, the flight option we wanted was not available at all. He tried to find alternatives, but nothing suitable came up
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Posted 3 years ago
Junaid customer was very friendly
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Posted 3 years ago
Junaid ansar 5 star
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Posted 3 years ago
Travelup is rated 3.9 based on 3,304 reviews