“Junaid Ansar was extremely helpful and booked our flights with ease and patience, and also providing us with a very good deals and flights.
once again thank you very much for the service 10/10.”
“Kyle Roberts has been very patient with me in trying to get flights to suit me between Iran and Istanbul. He is very thorough and careful. Good service Thank you!”
“One of the worst experiences ever. I had a flight booked for Glasgow to Delhi on 14th and wanted it to be changed to 22nd, more than 45 days before the travel. The guys wanted to charge me an additional 250 pounds, even when I could see that there was no significant increase in the ticket rates on their site. So, I had to cancel my booking with them. Firstly, for a 500 pounds ticket, they only refunded 350 pounds even though I had chosen for refundable option during booking. But, it seems that when they say refundable it does not include something called a convenience fee.
Anyway, I canceled my ticket nonetheless, and it's been more than 45 days, and am still waiting for my refund. Not sure what kind of business are they running. It's nothing if not sort of a scam.”
“Post sale customer service was very good, they tried to contact me and only were unable to do it first time because I gave them the wrong contact number. Once that was corrected they tried to establish contact again, were straight forward with voucher I had left from a previous purchase and what else was needed to rebook. Generally very happy with the service on this occasion”
“Junaid tried his best, but it is frustrating that online prices are for tickets without flexibility (which is crazy during this pandemic) and when Junaid searched for a flexible ticket, the flight option we wanted was not available at all. He tried to find alternatives, but nothing suitable came up”
“TODAY MR JUNAID SERVED ME WITH MY BOOKING, HE IS VERY HELPFULL, POLITE AND KNOWS VERY WELL HOW TO DEAL WITH CUSTOMERS EXPECTATION. I AM VERY HAPPY WITH HIS ASSISTANCE.”
