“Kyle Roberts listened carefully to my issue. I needed to rearrange a flight. He came up with a solution and I am expecting a refund for my flight change and an opportunity to rebook at a later stage. Thank you.”
“Tahir Sajjad was extremely efficient and helped me with the minimum of fuss when my e-ticket had not turned up, which it has now, to my great relief.”
“I am delighted with the service Lisa provided me, she very was patient and polite at all times when dealing with my queries.
Thanks for the support Lisa .”
“It was a pleasure talking with Faiz Sheikh he was fast toresolve my issue of payment process online for my booking. Thank You kindly for your assistance Lilly”
“Just had the dreaded last minute flight cancellation. Called TravelUp and spoke with Ayesha Mukarram. She is an asset to the company. So professional, helpful and assisted us in rebooking our flights, with such ease. Would definitely use TravelUp again. 10/10”
“Kashish was extremely helpful as my flight was cancelled from British Airways. She booked me onto a flight immediately with the rest of people I was travelling with no issues! A great service.”
“Kyle Roberts was quick in finding the flight I requested, allowing me to secure the fare I needed. He also gave me an additional discount and waited pateintly whilst I paid, as I was having issues with the link on my laptop. Helpful Sales Guy!”
“Thank you Travel Up for your helpfulness, patience and cheerfullness My questions were answered very politely and efficiently Tahir Sajjad helped me step by step with payment. Barbara A”
“MUHAMMAD.IBRAHIM was helpful in issuing and sending the e ticket. If you continue the service and are responsive to customers then you will surely enhance the customer experience.”
