“Travelup costumes servic/Sofia been very helpful with changing time with my flight and issuing new E-boarding passes straight away. Keeping me an update with with travel schedule.”
“The travelup customer service are kind.
Janki you been very helpfull thankyou very much for quick responds and informing me about flight changes.
Thanks for the quick responses.”
“I am extremely satisfied with the service They are very polite and helpful to their customers. If there is any matter of concern or any problem in connection with booking or revising the itinerary which crop up unexpectedly the travel up customer service respond and help resolve the matter promptly”
“My cancelled flight was transferred to another airline. My query about about the baggage was not picked up by the company for over two weeks as it was on an open office system? Travelup needs to sort this out in house.Once i managed to contact Fleming Greyson he apologized for this confusion and dealt with the problem very quickly.”
“I am very impressed with the professional customer service provided by your staff Janki and I will always recommend Travelup to any of my friends and associates.”
“I had the flight cancelled on 08 December, and offered a flight day later accepted change and I am on the airport and they telling me that my flight has been Void.”
“TravelUp is not an easy site to navigate. In order to pay for accommodation, you need to e-mail them. They then send a link on which allows you to pay for the service but the link is only active for a limited time. It's all too weird and difficult. All other sites that I have used are simple to navigate in comparison.
What's more, when you decide to cancel because it's getting all too difficult, they take your deposit - no refunds.
I would highly recommend that you avoid this site.”
“Fleming Greyson in Schedule Change Department was very efficient, kind and helpful when flight times were changed by the airline. He speedily expedited the re-issue of the e-ticket when I had accidentally left it to the last minute. Thank you x”
