“Positive!!
Had to change dates due to my mistake but Colin Richards was so helpful, sorted it straight away took bit of time contacting the airline but he managed to sort it with no problems
Thank you again Colin”
“KYLE ROBERTS An absolute gem. Great customer service and extremely polite. Listened to what we wanted and make our booking experience very easy. Will defiantly book with him in the future and I recommend him to anyone looking to fly.”
“Excellent service provided by the travel up admin. Was very easy to book the flights and with few queries we had it was sorted out immediately by Admin dep.”
“I spoke to Faraz Ali to make my booking, and he was very helpful and clear. I do not know how my hotel reservation will play out, but Faraz's service over the phone was excellent.”
“Happy about the customer named Brian. His been so patient with everything I have to do and the steps needs to be filled in. So glad that he have gave his time dispite the busy schedule. Hopefully this kind of customer will fulfill every ones that need help and the struggle on applying or correction of there flights.”
“Great service, I had an unexpected schedule change by Lufthansa, the customer service advisor at TravelUp, Roy Edwards, was really helpful- amended my ticket, updated me frequently with emails and was very courteous and professional throughout. Great experience.”
