“I had an issue with my flight, but Mr Muhammad Ibrahim was so helpful and sorted the issue for us. He went out of his way to make sure we were satisfied. I ll definitely book with them again:)”
“Brian dealt with my query and was very helpful and corrected a name charge for us. He could not have been any more helpful. Would recommend to anyone.”
“The airline ‘Q’ and ‘BA’ decided to change the time of my flight from LHR via Doha to BKK… without even checking whether they need to change my flight to LHR from Edinburgh. How am I supposed to be traveling to BKK from LHR at 8:30am when my flight from Edinburgh to LHR is at 11:45 am? Try to call BA customer service they weren’t even helpful at all … awful service!
So I rang up Travelup agency and the person who helped me his name is Brian. He straight away dealt with the issue without having to question about it. He knows what’s he were doing better than those airlines customers services!
Amazing service!”
“Hi, I spoke to Sameer Akhtar when I called first time to TravelUp. Sameer gave us sufficient time and information to come to our decision. He was in touch with me throughout process. He went through various flights options and prices. He gave good flight deal for my family pilgrimage to Bodhgaya in India. Sameer is highly professional yet friendly and gave very good customer service. I think he deserves applaud and good recognition for great service. I wish him all the best for career.
Thank you very much
Milind”
“Tahir Sajjed was most patience with two 73 year olds trying to get to grips with modern technology whilst booking our flights to NZ. It is not the first time we have used travel up and have always been happy with booking with them. Thank you Tahir you were brilliant 🤩”
