“Emailed Brian about a cancelled Flight ,2 hours later got an Email to say everything was sorted ,can't Fault the Quick response ,fantastic Customer Service”
“Sana sorted out my flight details after the online platform did not process my credit voucher. Managed to get the flight I wanted fast an efficient. Thanks”
“I have been strangling with a couple of tickets I have to get them rebooked and been for some time now in contact with travel up. They have been very helpful and understanding especially Samson Samuel. He has been great and really fast at replying back to me .”
“Junaid was outstanding, couldn't get a flight with 2 luggage check in which is what we wanted, he went over board to get us the exact thing we wanted. Thank you Junaid for your patience and steadfastness, do appreciate it”
“I had a lot problems re scheduling as my flight was cancelled. However Nash was outstanding, he made sure while I was on call that he re booked me on another flight. He was keeping me updated throughout the process. Excellent customer service from Nash .”
“My query was dealt quickly and efficiently by BRIAN. Got a reply straightaway. Excellent customer service. Hoping i will not face any problem nearer our flight. Thanks again Brian”