Tressence.com Reviews

Name: Tressence.com
Address: 713 Avenida Majorca Unit D, Laguna Woods, California
Rating: 4.94

4.9 Rating 1,294 Reviews

99 %

of reviewers recommend Tressence.com

Company Reviews

Metrics

Info

4.9

Based on 1,294 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Tressence.com:

World's only Mason Pearson specialty shop, featuring the full line in all available colors.

Visit Website

Phone:

+1 206 395-4632

Email:

customerservice@tressence.com

Location:

713 Avenida Majorca Unit D,
Laguna Woods
California
92637

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Tressence.com 5 star review on 16th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. My hairbrush arrived quickly.”

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“Very fast shipping, and product was exactly as expected. Fantastic experience overall.”

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“BEST PRICES and FASTED SHIPPING!!!!!”

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“Howard was so nice & I LOVE MY 4 COMBS ! THANK YOU FAST SHIPPING”

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“I would highly recommend Tressence for their wonderful, top quality Mason Pearson products. I have bought hairbrushes from Howard a number of times and his personal service, professionalism and efficient shipping have led to the 5 Stars I have awarded. Mason Pearson are the best hairbrushes in the world and worth buying!”

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“Replaced an old Mason Pearson pocket brush. Delivery was fast and price was reasonable.”

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“Had hard to find items priced competitively and quickly shipped, thank you”

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“Another first class experience purchasing from Tressence. Howard kindly answered all my pre-order questions helping me decide which brush to switch to since my hair length and thickness has changed over the past 16 years. I own 5 Mason Pearson brushes - love them all!”

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“Quick and efficient order and delivery!”

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“They are a reliable provider and responsive to a request to return an item.”

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“very happy with my order which was delivered within 3 days. Now my girls are enjoying their own brushes instead of constantly borrowing mine :)”

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“It was great. I was very happy with my order.”

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“Very quick shipment. Thank you!”

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“GreT service love my hair brush”

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“This is a great online store. Accurate product descriptions and photos, quick shipping. I finally purchased a large mixed bristle Mason Pearson brush from them a couple of years ago. I love it! I have fine hair, but lots of it. The mixed bristles are stiff enough to get through my hair and massage the scalp, while not being too scratchy. I returned to Tressence.com recently for a smaller mixed bristle brush now that we’re planning to start traveling again. Mason Pearson is awfully expensive for a hairbrush but they really are the nicest brushes I’ve ever used.”

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“Recommend it”

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“I misordered from Tressence but was able to correct my error, return and replace the product without any hesitation. Great service.”

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“When I was looking for a certain type of Mason Pearson brush, the only place I could locate it was at Tressence. Their description of wanting to open this business to provide this line of brushes for customers was heartwarming. The web purchase was straightforward and the brush arrived promptly in excellent condition. This is my first experience with a hairbrush made of boar bristles. I have only had the brush a short time, but it has transformed my hair by greatly reducing the frizz, lubricating the entire length of the hair strands, making it softer and even enriching the color due to the lubrication of the strands. The extremely dry scalp I have had for many years is a thing of the past. Thank you Tressence for giving me access to this amazing brush.”